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Post by Deth on Sept 12, 2014 11:03:49 GMT
Like we should expected any thing different then silence. I have to agree with tigrismorte, they have shown their true colors one time to many. They are not going to change unless everyone in management at 22cans were replaced. I do not blame the programers as I understand they may want to speak up but can not as they would lose their jobs and I do not blame them for not wanting to lose their jobs.
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Post by 13thGeneral on Sept 12, 2014 17:22:33 GMT
I'm perfectly ok with opening the invitation and waiting for an official response; whether it takes a few days, or weeks, or never, it is blatently on record that we - the community - tried to level the field. If nothing comes of it, via either a reply stating why they cannot/will not or a long continued silence, then we have our answer and can adjust accordingly. If they actually make meaningful efforts with active participation, that is heartfelt and quantitative, then (I'll be surprised) we can continue moving forward. And remember, even if they do take up the offer, it's still no guarantee that the game will take shape or change in ways we might hope or desire. It doesn't mean they'll agree or change. It just means they'll be open to talking about it with us, finally. Afterall, the purpose of this is to at least get some solid answers and clear path on what the development will entail. Either way, no matter the outcome, the community is in a good position, with emphirical and undeniable evidence, to show that it's all on 22cans.
Other than that, I'm just gonna sit and see what unfolds. If there are signs it's getting abusive again (e.g. blaming the community, blaming "iterative", silence, crying, "Soon™", bypassing an effective and meaningful PC sprint for more mobile,etc.) then I'm out. Life exists without 22cans and Godus, believe it or not.
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Post by Gmr Leon on Sept 12, 2014 18:20:58 GMT
Hm. Well, I was given the go ahead to share this email with you all. I'm not including my longwinded response to it, because it appears to have been forwarded to George who told me I was free to share Jack's response with you all. I've also not included George's response because, well, mostly it would make the image somewhat lopsided in terms of size put together, it's mostly reiterating what Jack said, and if needed I can bring it up in a second (or Monkeythumbz/ Matthew Allen can verify it chiming in here). Here you go guys: Sorry for it taking awhile to get authorization to share, they seem to get around to these messages as they're winding down at the office. I tried to catch George for a quick double verify, since I was hoping that Jack would get back to me with something a little more substantial in response to my email sent very shortly after this one, and he gave me the double go ahead. So it looks like this is where we can begin again, and build everything up from here. If we want to try and put together a detailed list of questions either here or in another thread, I'll try to collect them together, revise them (as Digital Jam did awhile back) and send them off to George. I'm well aware that this is both a mixture probably of what you anticipated and that you may not wish to bother, provided this isn't exactly the first time we've done something like this, however I'm hopeful that if we can assemble the right sort of questions, maybe we can see good answers and possibly some internal changes to how things are being handled. More than that, if we can take this in a calm, patient stride, it may pave the way for improved communications that lead us to, if not improvements from this first try, the momentum for improvements to be made. I only wish my other email had had enough sway in it to turn things around so that I wouldn't be coming to you with this. Unfortunately, I'm not sure to what degree Jack or the CMs have much say in this regard. Thank you, however, for further conveying that this is not all on us as a community. =D
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Matthew Allen
Former 22Cans staff
Full Time Rock Star
Posts: 295
Pledge level: Elemental
Steam: MrMatthewAllen
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Post by Matthew Allen on Sept 12, 2014 18:45:12 GMT
Thanks for posting that, Gmr. Been watching the emails as they've come and gone, so glad you were able to get that posted before EoP. I'm sure George wouldn't mind if you posted his email as well. I'll say here what I said on the Steam forums: I see where you're coming from, but to be fair we are far more inclusive of our moderators than most any company I've worked with before. Back in the Lionhead days (I actually started off as a moderator there), I would sometimes go weeks without hearing from anybody on the community team. And that's not a knock against the community team at the time, but that was just the dynamic that was in place. The 22cans mods, however, take part in our daily Skype chats. We converse daily and talk about strategies and joke around together and so on. I think you'd all be pretty pleased with how much Aynen advocates things for the community in our internal discussions. That level of intimate daily involvement tends to lead to mods who, in my opinion, have more a sense of belonging on the team than is seen in many other game communities, which does tend to create a somewhat officious sounding moderating team. But I feel that's a good thing though.
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Post by Qetesh on Sept 12, 2014 18:45:06 GMT
I don't expect Jack to make a bunch of posts on the forums. He never really has. That is not his job. I do expect to be hearing more from anyone about the PC game turning into something that was promised back on the Kickstarter. Why can't anyone tell us straight out, are you ever going to make THAT game? The one you described and geared towards PC hard core gamers to get our cash? If your not, then can you just admit it already?
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Post by Gmr Leon on Sept 12, 2014 18:50:46 GMT
Thanks for posting that, Gmr. Been watching the emails as they've come and gone, so glad you were able to get that posted before EoP. I'm sure George wouldn't mind if you posted his email as well. Not sure what EoP means in this instance, but no problem man. I consider this a big service to the community, even if it doesn't necessarily include answers to what we'd hoped for, at least it shows a willingness to answer them should we put them together. Probably first and foremost amongst those questions is Qetesh's above me.
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Matthew Allen
Former 22Cans staff
Full Time Rock Star
Posts: 295
Pledge level: Elemental
Steam: MrMatthewAllen
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Post by Matthew Allen on Sept 12, 2014 18:55:40 GMT
Thanks for posting that, Gmr. Been watching the emails as they've come and gone, so glad you were able to get that posted before EoP. I'm sure George wouldn't mind if you posted his email as well. Not sure what EoP means in this instance, but no problem man. I consider this a big service to the community, even if it doesn't necessarily include answers to what we'd hoped for, at least it shows a willingness to answer them should we put them together. Probably first and foremost amongst those questions is Qetesh's above me. End of Play. And I agree that answers which the community hadn't hoped for are preferable to no answers at all (which has sometimes been the case too often). I'm interested to see how things go once some organized questions are put together and tossed their way.
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Post by Gmr Leon on Sept 12, 2014 19:03:30 GMT
I have to wonder, how many questions can we fit within around 30 minutes without making them compress their responses, reducing their substance? =O Anyone know how many they managed to get to in covering some more of the AMA questions on video?
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Post by engarde on Sept 12, 2014 19:05:06 GMT
So yesterdays go slow update has been replaced by a several hundred revisions older, all settlements removing optin - way to go guys.
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Aron
Master
Posts: 125
Steam: http://steamcommunity.com/profiles/76561198023768234/
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Post by Aron on Sept 12, 2014 19:24:27 GMT
I have to wonder, how many questions can we fit within around 30 minutes without making them compress their responses, reducing their substance? =O Anyone know how many they managed to get to in covering some more of the AMA questions on video? i would not care about the amount of question if there are plenty of it then they finally are Aware that this ship is sinking so and my question is: what are they plannin with the Settlement Feature since we all have akwards worlds with 300 farms ,mines
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Post by 13thGeneral on Sept 12, 2014 20:30:40 GMT
I think it'll take a while to gather, sort, collate and refine all the very important questions based on the community's highest priorities. However, I think it'd be a great start and provide a launching point for continued communication. Chances are better if we prioritize them, and present each in as concise and condensed way as possible, while still hitting the most pressing important concerns. Sounds like a lot of work, as the CMs know this all too well, and might take some time and dedication (and patience). So respect that whomever is involved is doing so voluntarily, and likewise, nobody is expected to partake; if people disagree about participating in this (e.g. that it's a wasted effort), that is ok and no ill-will to them. Now, granted this is all being done in good faith, and I am fairly on board with it, but I would like to point out a couple things; A) This isn't the first, or even second time that the community has gathered questions and such, amongst ourselves, and presented them for the 22cans to review and answer [ Danjal and others can attest to that, and probably provide links]. I won't prattle on about the results, or lack thereof, be what it may. Just know, it is unlikely to happen again depending on where it all ends up. B) It's very unusual for the community to have to put in the effort and ground work just to receive (seemingly) simple answers from Devs; it honestly shouldn't ever come to this, and (correct me if I'm wrong) may be setting a precedent on community/developer interaction. People are no longer content to sit back and not hold them accountable. Despite supporting this effort - because really, there's no harm or foul in trying - I still have reservations about why it's even required in the first place. That's all I'll say for now, because I want to keep a pleasant tonento the conversation. I'll start coming up witg what I think are the top priority questions, to the best of my ability (and try finding time/energy to do so) over the weekend. This time, I swear i'll do it. See you around the forums.
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Post by Qetesh on Sept 12, 2014 20:34:56 GMT
I have been asking that question since build one, and many many many others have been. How many more times do we have to wait for a question and answer session to get an actual answer? I have been asking it for year. I am fairly certain I asked that question directly to all of the CMs and even in person to Jack himself. I am trying to be patient but really why can't somebody just answer the question.It is really simple.
Are you ever going to make the game that you described in the kickstarter for the PC hardcore gamers that backed this game? I will be happy to put it on a hundred forums if need be, this is getting to be more than a bit annoying. I know the DEVs need to work at making the game, but PM must know this answer and surely can give the answer to a CM once and for all.
I am a backer and I deserve an answer to this and after a year or so of asking it, can someone stop avoiding the question and answer it. It won't go away by ignoring it or pushing it off. The General is right too, this is not the first time we have given you lists of questions. I will also say that if this answer does not get answered in the latest request of input, then I call BULLSHIT.
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Post by Danjal on Sept 12, 2014 20:52:38 GMT
If we'd got paid for every single time we organized a list of questions we could probably fund Godus' development with that by now. =P Regardless. I think this thread still has a number of questions that remain without satisfying answers. Further answers would fall along the lines of the nature and expectations of Hubworld. The nature and differences between iOS and PC, to what extend can we be expecting a difference and when (if ever) will that start to become obvious. Can we finally start to expect some degree of consistency in communications? I'd rather hear that 22cans is currently incapable of assisting us on the PC side of things than keep hearing them say how much they love the PC community while they continually put all focus on iOS development. I think we all can agree that we can understand and respect the need to accrue funding by 22cans and that without funding they'd go under leaving us without future PC updates aswell. As such anyone that desires PC updates should be willing to accept an honest answer regarding the need for 22cans to keep focus on iOS for atleast some more time, if that should be the case. In line with that last question, I'd pose a request that at any given time, a single of the Cans should be set to work on the PC side of things. To assure that some degree of content maintains operational. I'm thinking along the lines of bugfixing and general maintenance aswell as moving over and adjusting iOS generated content and making it suitable to the different needs of the PC platform. A general level of quality control and assurance towards the PC platform would subsequently assure that 22cans does not entirely abandon us and maintains a level of quality and focus towards the PC platform without the need for PR babble on how the various versions of the game are 'delicious' and whatnot. Ideally I'd also like to see a certain degree of freedom being given to the CM's, so that they can move autonomously within 22cans to obtain answers as needed. Without continually having to pass Peter for permission. If a proper line of communication is formed and observed. It should be possible to indicate that answers regarding WIP-features are more or less than likely to be subject to change. As such it should become possible to provide clearer answers in the future. Answers that aren't coated in smoke and distorted by mirrors. I'd like to point out aswell that the #1 frustration within the community is with the shape and consistency of communications coming from 22cans. Things are being said by one person and contradicted by another. Statements are being made and later on made irrelevant or turned into outright lies. All in an attempt to sugarcoat and PR-spin the reality of what Godus is going through. If all pretense were to be dropped, a clearcut line of communications should prevent the need for such fantastical creations. And it should become more clear when features are "being tested" aswell as when feedback is being discarded as useless. Allowing a better 2-way line of communications in the future. And thus less need for frustrations. Lastly - criticism isn't always bad. Just because we happen to disagree or see things from a different perspective, doesn't mean we hate your guts. Its being ignored and lied to that causes us to hate your guts - not the disagreeing part.
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Post by hardly on Sept 12, 2014 21:02:52 GMT
How about an answer to some simple questions:
What are you working on right now! I note jack avoids giving any details of anything in his response.
Where's hubworld at?
What are the revised times for the PC sprint?
The problem with the whole time issue is it appears that only jack and Peter know what they are doing. This means if questions are going to be answered they need to answer them which takes time. If you had a high level production schedule describing what you were doing the CMs could turn that into a communication without Jack/Peter.
I think it would be a better use of time to spend 2 hours a fortnight chatting on the forum than hiding in your office working with Peter. 22cans are too insular.
Jacks email is honest and heart felt and I appreciate it. I wish him and 22cans no ill will. However, between the lines it suggests 22cans are still not working or thinking about PC and don't want to cop to that. I believe they are focused on stabilising and extending mobile. Id say 22cans design team (not even production) still has no PC vision or design. It will be ages before design becomes coding and the actual PC coding sprint starts.
So yeah jack maybe busy but him being busy is also a useful excuse to not engage.
I also note George has been AWOL and Matthew has no info to share. I find his posts funny but when you ignore ten substantive comments and make a joke it jars and is a reminder that 22cans have nothing to say because they are stuck of so close to stuck it doesn't matter. Don't stop posting though Matthew, I'd rather you post about your lunch than go silent.
So basically business as usual for 22cans and business as usual got them where they are today.
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Post by earlparvisjam on Sept 12, 2014 21:07:04 GMT
I have been asking that question since build one, and many many many others have been. How many more times do we have to wait for a question and answer session to get an actual answer? I have been asking it for year. I am fairly certain I asked that question directly to all of the CMs and even in person to Jack himself. I am trying to be patient but really why can't somebody just answer the question.It is really simple. Are you ever going to make the game that you described in the kickstarter for the PC hardcore gamers that backed this game? I will be happy to put it on a hundred forums if need be, this is getting to be more than a bit annoying. I know the DEVs need to work at making the game, but PM must know this answer and surely can give the answer to a CM once and for all. I am a backer and I deserve an answer to this and after a year or so of asking it, can someone stop avoiding the question and answer it. It won't go away by ignoring it or pushing it off. The General is right too, this is not the first time we have given you lists of questions. I will also say that if this answer does not get answered in the latest request of input, then I call BULLSHIT. Well, we might as well just do some Steam thread necromancy and dredge back up the AMA questions thread and repeat ourselves again. Just about everything we asked back then is still unanswered. It's sad that the response to "hey, talk to us" is for us to get another video. I had to stop myself from going off in that thread when Gmr posted the response. That whole Steam thread has turned into a bad joke. We all pretty much bent over backwards to create at least one place where the community was not going to be threatening and 22Cans pretty much ran from it like it was the plague. Oh joy, another video that'll tell us how important we are, how they've such grand plans for the future, and how feature x (or Hubworld) is just around the corner and will change our opinion about everything. Rather than stick around, I should just script myself a bot that grabs my posts from old threads and just repeats them. I'm so sick of being insulted, belittled, and ignored by Peter Molyneux. The community has been repeatedly attacked. It's to the point now where we're being blamed for the sorry state of affairs, as if negativity could magically turn code buggy and remove features. We've done everything in our power to foster positive change and every single step has been met with intractability, misrepresentation, and silence.
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Post by Qetesh on Sept 12, 2014 21:16:55 GMT
I would also add that, this is 2014, we are all busy. It's been 18 months, so I call bullshit on how they can't find one bloody hour a month to answer the questions that have been presented to them for a year.
I also don't need to hear it from PM or Jack, isn't that why they have CMs? If they won't let their CMs answer these questions after a year of asking the same ones over and over and over again, then what is point?
There's a ton of questions in 22cans forums from Alpha on and on Steam forums, so were we wasting our time asking them the other times and are we going to be wasting our time again, are you going to tell us in advance which questions will be answered.
PLEASE do not cherry pick the questions that you feel most comfortable answering. Yes, it is cool to find out about nifty trivial crap but really you know we are mostly not happy with the overall game for PC and we want the hard questions answered. Don't be a wuss, have the gonads to tell the truth.
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Post by Gmr Leon on Sept 12, 2014 21:34:06 GMT
Thanks for the responses guys, and keeping them as level-headed as can really be expected. I don't think we're in a position to really make requests, unfortunately, but I think we could probably sort the questions into different say, concern/problem categories and try to determine which we consider high-moderate-low priority? This way we can try to unambiguously define which we would really like to see answered, as opposed to having them pick somewhat at random? Here's approximately what I'm thinking right now. Common Game Concerns
E.g. Will sculpting be improved to be more precise? Will there be something more to Homeworld to distract from timers? PC Game Concerns
E.g. How will this diverge from mobile past the implementation of the rest of the content and the introduction of mod tools? Mobile Game Concerns
E.g. Will camera rotation be added, and how frequently can new content be expected? How will new content affect game progress? Communication/News Concerns
E.g. Has any serious consideration been given to providing more frequent and insightful updates regarding the game's development, e.g. via weekly recap blog posts?
In general, my thinking is along the same lines as 13thGeneral regarding question prioritization and brevity, alongside the addition of distinct categories. I think perhaps organizing the categories themselves around prioritization may also help, but I'm not sure whether even the above seem okay and if so, how they might best be arranged. I would also add that, this is 2014, we are all busy. It's been 18 months, so I call bullshit on how they can't find one bloody hour a month to answer the questions that have been presented to them for a year. I also don't need to hear it from PM or Jack, isn't that why they have CMs? If they won't let their CMs answer these questions after a year of asking the same ones over and over and over again, then what is point? There's a ton of questions in 22cans forums from Alpha on and on Steam forums, so were we wasting our time asking them the other times and are we going to be wasting our time again, are you going to tell us in advance which questions will be answered. PLEASE do not cherry pick the questions that you feel most comfortable answering. Yes, it is cool to find out about nifty trivial crap but really you know we are mostly not happy with the overall game for PC and we want the hard questions answered. Don't be a wuss, have the gonads to tell the truth. All I can say is, this time (compared to the AMA and possibly past instances) we're given the opportunity to draw together the questions. We get to decide if we let low priority questions even appear. We can riddle this thing with all the hard questions in the world. I completely understand where everyone's coming from here. This is, frankly, a pretty insane situation to find ourselves in, but sometimes the best thing you can do in an asylum is to play along with the patients' bizarre behavior, perhaps merely to hope they come to their senses. As silly as it may sound, I feel like I'm playing a real life Psychonauts level once you hit the asylum and go into the patients' heads. It doesn't make a lick of sense what you're doing but, darn it, it's the only way to retrieve everyone's brains!
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Post by Qetesh on Sept 12, 2014 21:41:43 GMT
Thanks for the responses guys, and keeping them as level-headed as can really be expected. I don't think we're in a position to really make requests, unfortunately, but I think we could probably sort the questions into different say, concern/problem categories and try to determine which we consider high-moderate-low priority? This way we can try to unambiguously define which we would really like to see answered, as opposed to having them pick somewhat at random? Here's approximately what I'm thinking right now. Common Game Concerns
E.g. Will sculpting be improved to be more precise? Will there be something more to Homeworld to distract from timers? PC Game Concerns
E.g. How will this diverge from mobile past the implementation of the rest of the content and the introduction of mod tools? Mobile Game Concerns
E.g. Will camera rotation be added, and how frequently can new content be expected? How will new content affect game progress? Communication/News Concerns
E.g. Has any serious consideration been given to providing more frequent and insightful updates regarding the game's development, e.g. via weekly recap blog posts?
In general, my thinking is along the same lines as 13thGeneral regarding question prioritization and brevity, alongside the addition of distinct categories. I think perhaps organizing the categories themselves around prioritization may also help, but I'm not sure whether even the above seem okay and if so, how they might best be arranged. As a backer, I would disagree. I feel they owe this answer to me. If they don't answer that one then I really don't care about any of the other ones. I am not looking for a detailed answer full of spin, I just want a YES or NO for it. I also am not keeping my kid gloves on anymore. Please answer the question or if you don't, I will take it the answer is no. George, Matthew and Jack I truly like but I am not going to agree that I am not in a position to ask the hard question and I am not going to hide the fact that I am extremely unhappy with this situation. I know you can get more flies with honey than vinegar but there also comes a time when you need to stand up for yourself and speak your mind. I posted mine about ten times, so you have my question. This for me is A number one top highest priority. If they are not going to make the game I backed for, then nothing else matters.
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Post by Gmr Leon on Sept 12, 2014 21:46:42 GMT
Thanks for the responses guys, and keeping them as level-headed as can really be expected. I don't think we're in a position to really make requests, unfortunately, but I think we could probably sort the questions into different say, concern/problem categories and try to determine which we consider high-moderate-low priority? This way we can try to unambiguously define which we would really like to see answered, as opposed to having them pick somewhat at random? Here's approximately what I'm thinking right now. Common Game Concerns
E.g. Will sculpting be improved to be more precise? Will there be something more to Homeworld to distract from timers? PC Game Concerns
E.g. How will this diverge from mobile past the implementation of the rest of the content and the introduction of mod tools? Mobile Game Concerns
E.g. Will camera rotation be added, and how frequently can new content be expected? How will new content affect game progress? Communication/News Concerns
E.g. Has any serious consideration been given to providing more frequent and insightful updates regarding the game's development, e.g. via weekly recap blog posts?
In general, my thinking is along the same lines as 13thGeneral regarding question prioritization and brevity, alongside the addition of distinct categories. I think perhaps organizing the categories themselves around prioritization may also help, but I'm not sure whether even the above seem okay and if so, how they might best be arranged. As a backer, I would disagree. I feel they owe this answer to me. If they don't answer that one then I really don't care about any of the other ones. I am not looking for a detailed answer full of spin, I just want a YES or NO for it. I also am not keeping my kid gloves on anymore. Please answer the question or if you don't, I will take it the answer is no. George, Matthew and Jack I truly like but I am not going to agree that I am not in a position to ask the hard question and I am not going to hide the fact that I am extremely unhappy with this situation. I know you can get more flies with honey than vinegar but there also comes a time when you need to stand up for yourself and speak your mind. I posted mine about ten times, so you have my question. This for me is A number one top highest priority. If they are not going to make the game I backed for, then nothing else matters. Sorry, I completely agree. It would absolutely fit in there as I noted, under one of those categories as one of the top priority questions (if we even want to bother with prioritization of questions, or hell, even categorization of them). When talking about requests, I was referring to Danjal's post not yours. I hope that's clearer.
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Post by Qetesh on Sept 12, 2014 21:48:41 GMT
As a backer, I would disagree. I feel they owe this answer to me. If they don't answer that one then I really don't care about any of the other ones. I am not looking for a detailed answer full of spin, I just want a YES or NO for it. I also am not keeping my kid gloves on anymore. Please answer the question or if you don't, I will take it the answer is no. George, Matthew and Jack I truly like but I am not going to agree that I am not in a position to ask the hard question and I am not going to hide the fact that I am extremely unhappy with this situation. I know you can get more flies with honey than vinegar but there also comes a time when you need to stand up for yourself and speak your mind. I posted mine about ten times, so you have my question. This for me is A number one top highest priority. If they are not going to make the game I backed for, then nothing else matters. Sorry, I completely agree. It would absolutely fit in there as I noted, under one of those categories as one of the top priority questions (if we even want to bother with prioritization of questions). When talking about requests, I was referring to Danjal's post not yours. I hope that's clearer. No problem at all.
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