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Post by Crumpy Six on Sept 15, 2014 21:49:18 GMT
I still don't get why this is being done via video? There seem to be a lot of hoops to jump through to extract some fairly rudimentary pieces of information from Jack. Collating queries, stick them in a PDF, queries are reviewed and edited by CMs, community reviews and amends, community gives the go-ahead, shoot video, edit video, approve video, a month later the video is released...
Can Jack not just bang out a few answers in a forum post? This medium seems to work ok for everyone else.
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Post by Crumpy Six on Sept 15, 2014 21:55:02 GMT
Remember in the Wizard of Oz when the wizard tries to make Dorothy do all kinds of dumb made-up tasks before he'll talk to her? Like fetching the wicked witch's broom and throwing the One Ring into the pits of Mordor and pulling weapons from masonry?
You know what, screw it. I'm only being negative and raining on this future cinematic extravaganza because I'm so sick of this nonsense and mindgames. I bet the video will be great. Thumbs up and 5 stars and would buy again.
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Post by Qetesh on Sept 15, 2014 21:55:06 GMT
I like you guys, but for me now. Actions are going to have to speak louder than words. I need my question answered yes or no, and if not, then you are in fact answering it as no.
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Post by earlparvisjam on Sept 15, 2014 21:57:28 GMT
I still don't get why this is being done via video? There seem to be a lot of hoops to jump through to extract some fairly rudimentary pieces of information from Jack. Collating queries, stick them in a PDF, queries are reviewed and edited by CMs, community reviews and amends, community gives the go-ahead, shoot video, edit video, approve video, a month later the video is released... Can Jack not just bang out a few answers in a forum post? This medium seems to work ok for everyone else. The likely excuse is because PM wants to be the primary force in the official response. As was stated to me after the AMA video, PM has dyslexia and finds it easier to talk rather than type. A video is much easier for him to convey his message. Of course, this just reminds me of how badly I wish PM would let go of the official spokesman designation. I don't think PM will ever allow Jack to directly respond to the community at large without vetting or overriding what he says...
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Post by Gmr Leon on Sept 15, 2014 22:06:54 GMT
I still don't get why this is being done via video? There seem to be a lot of hoops to jump through to extract some fairly rudimentary pieces of information from Jack. Collating queries, stick them in a PDF, queries are reviewed and edited by CMs, community reviews and amends, community gives the go-ahead, shoot video, edit video, approve video, a month later the video is released... Can Jack not just bang out a few answers in a forum post? This medium seems to work ok for everyone else. As to the queries part, based off what Matthew said just now, they may be reviewed before we send them off with us, but otherwise they want this to go for a straight shot to Jack and Peter. (I mean, I could send it directly to Jack and Peter, as I've sent a few other emails, but I think this is more likely to fast track it as CM emails are probably higher priority than a random nobody like me.) Regarding the video, honestly, I'm right there with you for the most part (CMs can verify my longwinded appeal for something else since they were forwarded it) and the only reasons I can think that it's more optimal for them is that it works within their schedules better. What I mean is, while it may seem like a load more work from our perspective to set up the equipment run through whatever editing and approvals may be needed and so on, this is still seen as a fair amount easier to respond to than a thread which will by the nature of timezones exclude some users from the conversation and depending on how they try to schedule it, exclude gathering the information from their own coworkers. By approaching it this way, they can set aside a time when Jack and Peter's schedules allow, find time leading up to the recording gathering whatever info is needed to answer the questions from their coworkers without being left emptyhanded if they're not around as could be the case in a forum discussion (but they should already know! well, maybe, but work isn't simple, especially if you're going after specific info), and maybe more than anything, it helps them focus their answers without getting distracted by some random users hopping in to try to derail the conversation with insults or incidentally through some really great, lengthy feedback that makes them forget what they were going to say or something. I like you guys, but for me now. Actions are going to have to speak louder than words. I need my question answered yes or no, and if not, then you are in fact answering it as no. I've said likewise, if their response were to coincide with an update that effectively demonstrated acknowledging some of our feedback in some substantial ways, I think it'd make this all go much further than the answers/responses alone.
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Post by greay on Sept 15, 2014 22:27:13 GMT
I still don't get why this is being done via video? There seem to be a lot of hoops to jump through to extract some fairly rudimentary pieces of information from Jack. Collating queries, stick them in a PDF, queries are reviewed and edited by CMs, community reviews and amends, community gives the go-ahead, shoot video, edit video, approve video, a month later the video is released... Can Jack not just bang out a few answers in a forum post? This medium seems to work ok for everyone else. ... Regarding the video, honestly, I'm right there with you for the most part (CMs can verify my longwinded appeal for something else since they were forwarded it) and the only reasons I can think that it's more optimal for them is that it works within their schedules better. What I mean is, while it may seem like a load more work from our perspective to set up the equipment run through whatever editing and approvals may be needed and so on, this is still seen as a fair amount easier to respond to than a thread which will by the nature of timezones exclude some users from the conversation and depending on how they try to schedule it, exclude gathering the information from their own coworkers. By approaching it this way, they can set aside a time when Jack and Peter's schedules allow, find time leading up to the recording gathering whatever info is needed to answer the questions from their coworkers without being left emptyhanded if they're not around as could be the case in a forum discussion (but they should already know! well, maybe, but work isn't simple, especially if you're going after specific info), and maybe more than anything, it helps them focus their answers without getting distracted by some random users hopping in to try to derail the conversation with insults or incidentally through some really great, lengthy feedback that makes them forget what they were going to say or something. The other problem with video (from our end – it certainly feels like it seems like a benefit from their end) is that with videos like this, we'll never get an actual conversation. There's still no back-and-forth, no way to respond to their answers & get a response in turn, no way to ask for clarification on either side.
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Post by 13thGeneral on Sept 15, 2014 23:07:45 GMT
Gmr, if you don't mind me pointing out one thing in Crumpy's post that I think you either overlooked, or misinterpreted, or maybe you forgot while typing you response. His point, as is mine and many others is, why do a video when they can more easily post a blog-a-week (or bi-weekly) answering the collected questions and describing what they're working on, and then turn it over the the CMs to moderate the conversations that ensue? Coalate the feedback and new questions from that to guide the next post. Althoug we were essentially requesting a direct conversation, which would still be nice once in a while, many people would be just as happy with the just getting consistent answers in a manageable format. I get what you're saying and agree that, in the context you describe, I can understand why they would go with video - and I still encourage them to get back to doing vids when possible (reasonably monthly?) - I cannot agree that it's easier in effort or time constraints. And I don't want to sound heartless, but Peter is a grown man; he is capable of writing something in a professional manner when required, putting fear aside - and most of us are adult enough not to pick on him for his challenges. So much of this stalling and posturing, and making excuses for such odd behaviour, from a professional perspective it is absolutely ridiculous. This may be all about a game, but we are not playing around.
(gonna edit this when I get home, for clarity, as I'm on my mobile now)
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Post by Gmr Leon on Sept 15, 2014 23:14:34 GMT
Gmr, if you don't mind me pointing out one thing in Crumpy's post that I think you either overlooked, or misinterpreted, or maybe you forgot while typing you response. His point, as is mine and many others is, why do a video when they can more easily post a blog-a-week (or bi-weekly) answering the collected questions and describing what they're working on, and then turn it over the the CMs to moderate the conversations that ensue? Coalate the feedback and new questions from that to guide the next post. Althoug we were essentially requesting a direct conversation, which would still be nice once in a while, many people would be just as happy with the just getting consistent answers in a manageable format. I get what you're saying and agree that, in the context you describe, I can understand why they would go with video - and I still encourage them to get back to doing vids when possible (reasonably monthly?) - I cannot agree that it's easier in effort or time constraints. And I don't want to sound heartless, but Peter is a grown man; he is capable of writing something in a professional manner when required, putting fear aside - and most of us are adult enough not to pick on him for his challenges. So much of this stalling and posturing, and making excuses for such odd behaviour, from a professional perspective it is absolutely ridiculous. This may be all about a game, but we are not playing around. (gonna edit this when I get home, for clarity, as I'm on my mobile now) I think the reason I didn't touch on that too much was because I had George's response in the back of my head, which you saw earlier today. I also thought that, considering I pushed that idea (probably for the hundredth time) myself it would be readily apparent that I would very much love to have that instead of videos, so...Yeah. Those are probably the two major reasons I didn't address that point.
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Matthew Allen
Former 22Cans staff
Full Time Rock Star
Posts: 295
Pledge level: Elemental
Steam: MrMatthewAllen
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Post by Matthew Allen on Sept 15, 2014 23:46:29 GMT
What I'd like to see is that you email us a PDF and that we forward that PDF directly onwards to Jack/Peter. We'll be happy to chime in and provide some input prior to saving the final list of questions as a PDF, but I think that optimally we arrive at something you guys are happy with and that we then send that onwards unaltered. Regarding some of Danjal's points up above, I say try to achieve a balance of both. Get answers to things you want answers on (order them by priority and cut anything that can't be handled within 30 minutes) and try to include some verbiage that will future proof both parties so as to promote this kind of interaction to continue. I want this to be a first step, not a one-off. Thanks Matthew, if it isn't obvious by the last few posts, I'm very much so just kind of fumbling about everything outside of the questions part because I don't know what to anticipate from all this. I'm a good mix of hopeful and cynical with all of it, trying very much to lean more into the hopeful side of things as I have been the past few weeks. If we can make it through all this, Peter owes us a round of drinks, and admittedly, we might owe him a round likewise. Speaking of which, taverns need to make a comeback to god games, if you catch my drift. On a separate note, I think we may have all the questions that could be asked within reason once Digital Jam revises his. Even then, we might have to figure out some to cut or something, but we'll get to that when we get to that. I would like to present these to the team in such a way so that they feel obligated to answer the entire list of questions. Basically saying "here's each question that needs an answer within the 30 minute time frame" (with different verbiage, essentially). Only reason I mention it is that sometimes Peter will have 5 minutes worth of elaboration to offer which is all good and well (and sometimes that level of detail is useful), but if there's 15+ questions on the list then I'd hate for the final 8 questions to go unanswered. On a different note, everyone's skepticism is understandable. We community folk will do what we can on our end to push this through. Whilst it might not always seem it, we always advocate the community behind the scenes. As mentioned a few posts up, I genuinely hope that this Q&A is the first step of many.
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Post by Crumpy Six on Sept 16, 2014 6:09:24 GMT
Matthew, the main root of my skepticism is that by turning this into an official video 22Cans has the opportunity to manipulate a community Q&A session into yet another puffy marketing piece. Difficult questions will not be directly addressed and unpopular answers (however true) will not be provided. All the other videos 22Cans have done have been full of big promises and enthusiasm and optimism about how incredible Godus is, but they are entirely undermined by the cold hard facts: the product they have delivered, the way in which they have delivered it, and the things PM says when the rest of his team is not around.
If Jack is going to 100% insist on doing this as a video, can we come up with some kind of compromise to spare us from another of these puff pieces? What if it was done in an interview format, with you or George taking the role of the interviewer - you guys have been around the community enough to understand the spirit with which the questions are meant. That would make it less likely that the questions would be misinterpreted or evaded.
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Post by Qetesh on Sept 16, 2014 6:27:14 GMT
How about giving us the number of questions you will answer and a guarantee to answer that number? Making this is a video just feels like 22cans staying that one tier above us and does not give any chance for rebuttals. This does not feel like Q & A, this feels like Q and spin machine time. After the consistent PR blunders of 22cans, when is 22cans going to realize spin won't work and we want real back and forth with hard core truths? Gmr Leon, if they insist on this style and limitations, I would suggest making a poll to vote on that top magic number of questions. For instance, if you have 20 and need 10, then advise your pollsters to pick 10.
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Post by Danjal on Sept 16, 2014 12:34:29 GMT
I would like to present these to the team in such a way so that they feel obligated to answer the entire list of questions. Basically saying "here's each question that needs an answer within the 30 minute time frame" (with different verbiage, essentially). Only reason I mention it is that sometimes Peter will have 5 minutes worth of elaboration to offer which is all good and well (and sometimes that level of detail is useful), but if there's 15+ questions on the list then I'd hate for the final 8 questions to go unanswered. On a different note, everyone's skepticism is understandable. We community folk will do what we can on our end to push this through. Whilst it might not always seem it, we always advocate the community behind the scenes. As mentioned a few posts up, I genuinely hope that this Q&A is the first step of many. See and this is the problem. Just like with the AMA - a pre-set timeframe is determined... I get it, Peter has a lot on his hands - but I urge him (and indirection you, George and anyone else that can get his ear) to understand that taking the time to thoroughly answer these questions and concerns can become FAR more valuable than any number of days hammering out more design or content for the game itself. IF as we all would like to see, a mutual understanding can be achieved. In which we have an inkling of what is going on and where Peter intends to go beyond PR-fluff and vague concepts. And if in return Peter knows he can provide us with such information in a clear and concise manner without making it sound like promises. If he knows that a concept as described in design is also taken in by us as design (rather than a concept brought as PR-statement to generate hype and sell the game...) then we in turn will accept that sometimes such a concept will change along the way. And thats the thing... If Peter needs to take a day off to answer these concerns and to get a baseline down he SHOULD TAKE THAT TIME. This is part of the problem with this entire endeavour - because this should've been done from day one. We can't go back in time but we can work towards the future. I urged at this back during the AMA and got ignored - and look what happened since then. All hell has broken loose multiple times and Peter is frankly acting like a crybaby saying he's being bullied (I mean this in the purest sense of observation and don't mean ill will by this statement.) Now from where I'm sitting, if communications had been initiated and pursued properly back when the AMA was held, we wouldn't be where we are right now. MONTHS worth of accusations and obfuscation could've been prevented, and a functional understanding and baseline for communication would've been established ages ago. As a direct result, much of the current skepticism would've been turned to understanding and patience as we would actually have a clue of what the hell is going on that is causing such delays for seemingly simple to solve problems. All this "They are bullying me, I don't want to deal with the mean people." could've been prevented. And all it needed was for communications to be initiated and maintained. We were willing to give Peter this chance back then - and we are willing to give him the chance now. It is ENTIRELY up to him to take up the countermove. And if he is so utterly afraid that his words and actions might cause people to get pissed - then please allow me to point out what NOT opening communications has brought us thus far. I have a very hard time seeing how things can get worse from here. By all accounts many allready hate Peter's guts for feeling cheated and conned. Things literally can only go uphill from here. We all need to accept our part in getting here. It takes two to tango. And as long as either side is going to cower in a corner afraid for what might come nothing will change. Peter wants Godus to become the crown jewel to his career - Guess what, *SO DO WE*. Most of us got on board initially because we loved his games. REGARDLESS of all the stigma that his names bring with it, we decided that his accomplishments outshone his failures and we decided to support him. All we asked in return was that he deliver on what he promised. People only started to get pissed once it turned out that that which was originally described is a far cry from what he's actually been creating... And from where we're sitting, it seems more than obvious that after seeing the monetary potential of the mobile platform, Peter was swayed by dollarsigns. Now correct me if I'm wrong - but isn't Peter himself (or 22cans as a company) the only one that can provide the information that explain their actions? Wouldn't it be a relatively easy task to provide a non-PR hype piece explaining to the backers and supporters why certain decisions were made? I'm not talking about trying to sell more copies - we already paid... We already support your ideas... All we ask is some respect and some trust in return. Like we trusted 22cans to deliver the product it originally described. And to deliver it in a reasonable manner (no, 10 years from now is not acceptable if you're not showing any results regarding progression). All we ask is that our worries and questions are answered - and that a further understanding is met going forward. No hiding, no being afraid that you're gonna be burnt at the stake. Often its not the message itself, but the way the message gets delivered that sets the tone. If you deliver a message like a PR-hype piece, do you think it is strange that people expect that you are going to DELIVER on what you mentioned? Whereas if you deliver the message as a pure sharing of information "Currently we're working on this and that, these are the problems we're forseeing and dealing with, this is what we need to reach an acceptable result." then it stands to reason that such information CAN CHANGE. We're not a bunch of idiots here. Most of us have backed multiple kickstarters or early access titles and even those that haven't understand that things are subject to change. It is Peter who seems to have a hard time understanding this. Because (and this is speculation on my part) he's always dealt with consumers from a corporate industry setting. In all dealings he's had in the past, secrecy was crucial. Because your "big reveal" and the generation of hype was what brought you sales. This isn't the case in his current endeavour. He doesn't NEED to generate hype or make things look better than they are. What he needs is to deliver an enjoyable game and the community will do the rest. If the game is fun we will tell our friends and if the game is fun people will make youtube video's. This will spread resulting in sales meaning that with each update, Godus reaches the Steam frontpage. Meaning more exposure and more sales. MUCH like IAPs and the like generate exposure on mobile devices, so do similar mechanics work on PC. And yes, we have different standards and expectations. And yes, you currently have a need to focus on iOS to ensure your continued revenue. Guess what, *we understand*. Without continued revenue, there is no money to develop PC either. So it is on OUR best interests that the content generated right now is going to be GOOD. That it is content that will assure the future sales and playerretention of Godus. It is on OUR best interests that the content generated is that what the players will want to play. Cause if they play the game, there will be IAPs. Which directly results in continued generation of more content and improvement of the game. And guess what, most of us are willing to and have been willing to provide assistance in suggesting solutions. Not because we doubt Peter's abilities as a developer - but because WE are gamers. And as many gamers as there are, there are also just as many different things that gamers enjoy. Just on this board alone there are a variety of distinct playstyles and preferences. And it'll take bringing together those preferences to reach a point where everyone will say "This is a game I would love to play for years to come."
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Post by Qetesh on Sept 16, 2014 13:02:18 GMT
I would also add, I waited 18 months, what's another week? Really, no one is pushing for this yesterday, we just want it done and done properly.
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Post by Danjal on Sept 16, 2014 14:14:38 GMT
Wow, it seems that TotalBiscuit is on a roll lately. His latest video is in defence of the correct usage of specific definitions within gaming.
I'd say that this is a particularly relevant topic to our current problem at hand. Much of the miscommunications and skewed expectations come from the poor and sometimes even completely wrong usage of definitions. Concepts and definitions such as "What is a mobile game?" and why PC players don't like to see them on their platform. Things such as "What is F2P/monetization and when does it become abusive?" aswell as "What is a godgame?" and "What makes a game fun/entertaining?". Questions about what defines a good mechanic and what determines a bad one.
In my opinion, the correct usage of such definitions is CRUCIAL if you want to get somewhere. And going off of the discourse that Peter sends out, he occasionally misuses such definitions causing the results that people end up taking his statements as fact or promise. The continual attempt to hype up everything and to make every exchange of information into a PR piece. When ultimately, the definitions as used apparently aren't being interpreted the same way by both sides...
Its definitely worth a watch, about 20 minute video.
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Aron
Master
Posts: 125
Steam: http://steamcommunity.com/profiles/76561198023768234/
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Post by Aron on Sept 16, 2014 16:26:01 GMT
Thanks Matthew, if it isn't obvious by the last few posts, I'm very much so just kind of fumbling about everything outside of the questions part because I don't know what to anticipate from all this. I'm a good mix of hopeful and cynical with all of it, trying very much to lean more into the hopeful side of things as I have been the past few weeks. If we can make it through all this, Peter owes us a round of drinks, and admittedly, we might owe him a round likewise. Speaking of which, taverns need to make a comeback to god games, if you catch my drift. On a separate note, I think we may have all the questions that could be asked within reason once Digital Jam revises his. Even then, we might have to figure out some to cut or something, but we'll get to that when we get to that. On a different note, everyone's skepticism is understandable. We community folk will do what we can on our end to push this through. Whilst it might not always seem it, we always advocate the community behind the scenes. As mentioned a few posts up, I genuinely hope that this Q&A is the first step of many. like this: steamcommunity.com/app/232810/discussions/0/540742399480878540/#p1where we never heard any back from you or GK you even mention now that we should use GMR´s thread so explain me why this should be now different=?
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Aron
Master
Posts: 125
Steam: http://steamcommunity.com/profiles/76561198023768234/
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Post by Aron on Sept 16, 2014 16:29:14 GMT
and to the problem with the 30 mins timframe just skip the Video and just answer the question then many many more questions can be answered
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Post by Gmr Leon on Sept 16, 2014 17:13:57 GMT
Matthew, the main root of my skepticism is that by turning this into an official video 22Cans has the opportunity to manipulate a community Q&A session into yet another puffy marketing piece. Difficult questions will not be directly addressed and unpopular answers (however true) will not be provided. All the other videos 22Cans have done have been full of big promises and enthusiasm and optimism about how incredible Godus is, but they are entirely undermined by the cold hard facts: the product they have delivered, the way in which they have delivered it, and the things PM says when the rest of his team is not around. If Jack is going to 100% insist on doing this as a video, can we come up with some kind of compromise to spare us from another of these puff pieces? What if it was done in an interview format, with you or George taking the role of the interviewer - you guys have been around the community enough to understand the spirit with which the questions are meant. That would make it less likely that the questions would be misinterpreted or evaded. This would be an interesting approach, I think. They already do this lightly with the meet the team videos, but for the sake of time, I'd suggest maybe instead of having the slide with the question, just have the interviewer with their own mic and Peter and Jack sharing a mic. What do you think Matthew Allen? How about giving us the number of questions you will answer and a guarantee to answer that number? Making this is a video just feels like 22cans staying that one tier above us and does not give any chance for rebuttals. This does not feel like Q & A, this feels like Q and spin machine time. After the consistent PR blunders of 22cans, when is 22cans going to realize spin won't work and we want real back and forth with hard core truths? Gmr Leon, if they insist on this style and limitations, I would suggest making a poll to vote on that top magic number of questions. For instance, if you have 20 and need 10, then advise your pollsters to pick 10. This is something I've considered, for sure. Albeit what I've been weighing more heavily in favor of in my thoughts is trying for a Digital Jam approach, where we might try to condense some of the similar questions into their own somewhat large question that touches on all the composite parts' points. If we want to retain their separation, I've also already posed the idea of grouping them up under a similar tag/header, which they could then take advantage of to address them together rather than separately and unintentionally repeat themselves. On a different note, everyone's skepticism is understandable. We community folk will do what we can on our end to push this through. Whilst it might not always seem it, we always advocate the community behind the scenes. As mentioned a few posts up, I genuinely hope that this Q&A is the first step of many. like this: steamcommunity.com/app/232810/discussions/0/540742399480878540/#p1where we never heard any back from you or GK you even mention now that we should use GMR´s thread so explain me why this should be now different=? Aron, I think the difference here is that we're trying to this from the ground up rather than top down. We've been trying to get the top to let the info pour, but they've been keeping to themselves because every step of the way some parts of the community have given them hell and possibly worse in a handbag, so some parts of the 22cans team seem to be fed up trying. Now we've gotten fed up with the situation and instead of ditching the game, because we're a bunch of stubborn bastards (for some solid, good reasons too), we're saying fuck it. You know what, look, fuck those destructive guys killing our reputation as a community, we're not them (often) we're just a bunch of frustrated people who want to be fans of the game, but to get to that point, we gotta get things back in the right rhythm so we can work together to make this game one can we can both, as the dev team and a community, be happy with and hey, maybe even somewhat proud of owning. I think it goes without saying the devs are already fairly proud of what they've made so far, despite it not being quite where they want it yet. Anyway, yeah, that's the difference this time around. We're pushing things forward, not trying (entirely) to drag things out from them from piecemeal questions throughout some random threads.
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Post by earlparvisjam on Sept 16, 2014 17:45:43 GMT
I really don't care the particulars about how we get more information. I just wish for more information so we can actually put our energy into areas that will provide meaningful change. A lot of this sounds like deja vu and, despite it being initiated from the community rather than a CM, just feels like more of the same old same old.
The biggest problem with all of this is how it's being treated as some sort of gigantic event. Every communication is treated as if we're hosting a foreign dignitary and have to research their cultural habits to avoid an incident. We're trying to discuss a game's development, not a mission to Mars...
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Post by Danjal on Sept 16, 2014 17:51:10 GMT
I really don't care the particulars about how we get more information. I just wish for more information so we can actually put our energy into areas that will provide meaningful change. A lot of this sounds like deja vu and, despite it being initiated from the community rather than a CM, just feels like more of the same old same old. The biggest problem with all of this is how it's being treated as some sort of gigantic event. Every communication is treated as if we're hosting a foreign dignitary and have to research their cultural habits to avoid an incident. We're trying to discuss a game's development, not a mission to Mars... A massive massive Deja Vu indeed. This is literally what we tried to achieve last time and it resulted in a one-off AMA with a video attached.
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Post by Gmr Leon on Sept 16, 2014 17:52:34 GMT
I really don't care the particulars about how we get more information. I just wish for more information so we can actually put our energy into areas that will provide meaningful change. A lot of this sounds like deja vu and, despite it being initiated from the community rather than a CM, just feels like more of the same old same old. The biggest problem with all of this is how it's being treated as some sort of gigantic event. Every communication is treated as if we're hosting a foreign dignitary and have to research their cultural habits to avoid an incident. We're trying to discuss a game's development, not a mission to Mars... "Can you give us more frequent detailed sitreps so we can provide meaningful feedback rather than groping the dark? The dark's getting tired of being violated and this is increasingly awkward." I know I'm posing this jokingly, but it isn't a bad question to throw in (and I think we have it in some form or fashion already).
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