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Post by Gmr Leon on Oct 20, 2014 22:17:29 GMT
Given the recent spate of threads expressing disappointment and, in line with the thread title, frustration, I think it's probably necessary to carefully outline what and why members of the community that aren't even regulars return with lingering complaints. First and foremost, let's cut the conflation of criticism of 22cans with that of our CMs, despite their being in the unfortunate position of representing 22cans, they also represent us and as such we should not be criticizing them heavily nor should they be mistaking our criticism for being directed towards them (where it is either clearly not, be it from wording or just knowing us as regulars). With this out of the way, let's carry on with the most problematic elements that keep a foul miasma about the community. - 22cans miscommunicated, and at times continues to (though this is improving), its design and development style and focuses, resulting in misleading user expectations for both the release date (arguably a lesser issue) and platform emphasis and focus. Alongside this, they have at least once (perhaps incidentally) misled users' understanding of a feature making it even more unintuitive than it needed to be.
- 22cans continues to appear to neglect user feedback, despite supposedly gathering it, due to their development style and in stark contrast to their original Kickstarter claims to be interested in collaborating with backers in the development of the game.
- Following from the miscommunication issue, the continued emphasis and focus in design and development on a platform [mobile] that was not clearly explained as to be developed simultaneously as what was thought to be the primary platform [PC] only serves to rub salt in the wounds. Clarifying this does not fully amend the miscommunication and continuing this focus despite user backlash and outcry reinforces point 2.
- The frequent doubling down on certain features, instead of hearing out the users, reinforces point 2 even more and only serves to emphasize the idea that Godus' development is Early Access in name only, instead following a more traditional development approach.
- The frequent development and release of features and content without transparency, until they are to be released within a short amount of time of notice being given, and without any request for user feedback (until afterward) whatsoever reinforces points 2 and 4 (especially 4, since these are often subsequently doubled down upon without any major changes despite feedback).
- The frequent redirection of blame at community members' absence of understanding the game's in-development state, as opposed to 22cans recognizing its own mishandling of Early Access development, as well as misunderstanding both Early Access users' and Kickstarter backers' expectations of transparent development.
- Going in line with point 3, the frequent delay of PC oriented features, design, and development focus in favor of mobile, especially recently, simply serves to reinforce the PC community's negativity.
- The frequent encouragement of what, at this point for PC users, amounts to blind faith and positivity that Godus will see proper redevelopment and redesign of certain elements of the game to appeal to PC users eventually. As well as for those miffed to sit things out/do something else until they get around to it, you know, because the November-March sprints show we can trust that to work out.
I think this mostly sums up the basic problem areas for 22cans and why, until they begin to be more transparent (as we're gradually and finally making headway on them being) and actually get around to developing for PC, they will not shake either regulars or occasional users' lukewarm or outright vitriolic responses. The only means to address this is George's favorite line, “software deliverables” as well as transparency, but the content contained in those “software deliverables” has to be oriented towards PC, otherwise it does nothing for 22cans in regards to the PC community. Instead all it does is rile it up again with repeated criticisms and outcries against 22cans' misconduct and past miscommunication. There's a simple way to right this situation, but 22cans has proven time and time again to be more willing to reorient sprint plans for mobile than PC, and this will only continue to perpetuate the misgivings and negativity of the PC community as well as any internal misgivings and negativity that 22cans itself may hold in regards to said community. We cannot do anything to right this course, no change in our manner of approach can affect how 22cans alters its own schedules, only they can do that. We may be able to reopen some semblance of a dialogue as I have recently, but the facts of the matter are simple and obvious, 22cans is responsible for itself, its design/development process/focus, and its transparency, not us. If they are unwilling to restructure and refocus internally to make up for their mistakes, then they may as well have intentionally misled everyone that backed the game in Kickstarter or purchased it through Early Access. I think that is an entirely appropriate conclusion to draw, and I hope it does not appear out of line. No amount of community misbehavior and/or misunderstanding can be held responsible for 22cans' actions and/or communications, and attempts to redirect blame at the community's conduct for any alterations in development focus are entirely irresponsible, misguided, and out of line, considering the assessment of 22cans' self-determination described at the end of the paragraph above. If you've read this far, thank you for doing so, and I hope I have adequately represented some of the primary reasons for the community's continued negativity.
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Post by Deleted on Oct 20, 2014 22:39:50 GMT
Thank you Gmr. I appreciate the thoughtful write-up. While I agree with the sum of your post, I don't think we'll see a remedy any time soon, Why?
I think the answer can be summed up rather succinctly: 22cans will follow the course that their financial analysts/ceo/management team believe will gain them the maximum possible profit.
The PC version of Godus has already milked the Populous/Black and White/PM fan base for their cash. So how do you make a profit after that on PC? Word of mouth, sales, etc. Even with 22cans pooling their efforts into a PC sprint that amazed us all, I doubt they'd see a significant return of investment for them (financially anyway). I highly doubt we will see a significant change of course until 22cans has exhausted all other meaningful profit avenues (Android, Facebook, etc.) and then finally decides to revisit the PC platform to mop up. Until then I strongly believe aside from a few features like the BFE and other things to help shore up the different versions, we'll be seeing more and more mobile/facebook oriented scraps with every update.
I'd love to be proven wrong, honestly.
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Post by Gmr Leon on Oct 20, 2014 22:50:23 GMT
I don't disagree at all. However I felt it was best to clearly describe these points and set the story straight, that it isn't on us to deliver or direct the game, it's on them. Any attempts to frame it as if it was in some way due to our behavior is merely an excuse for their misbehavior and misconduct.
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Post by Deleted on Oct 20, 2014 23:00:08 GMT
I don't disagree at all. However I felt it was best to clearly describe these points and set the story straight, that it isn't on us to deliver or direct the game, it's on them. Any attempts to frame it as if it was in some way due to our behavior is merely an excuse for their misbehavior and misconduct. The necessity of which speaks volumes in and of itself about 22cans lack of... whats the word.. "corporate ethical standards"?
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Post by Qetesh on Oct 21, 2014 1:05:09 GMT
Seriously, unless someone at 22cans forgot to send me my paychecks for the last couple of years, I really don't OWE them anything.
For the billionth time, they asked for money, we gave it to them, much much much much than they asked for, in fact. They promised a product and to this date have failed to provide it. Any other business doing this would be under and certainly laughed off the planet if they tried to blame it on their backer's "behavior".
What has this world come to?
I also know for a FACT that they did promise a PC based God game first and foremost. We asked this question about a hundred times in Alpha and were told repeatedly that this was the case so can we please cut out the bullshit spin that it is our assumption and it was never promised. That is the type of stuff that gets my goat. That is the type of comments I would expect to hear from some sleazy used car salesperson. You know we know that you did, so let's not go down that road again if you want to retain any level of good faith ever again from the community.
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Post by Danjal on Oct 21, 2014 4:51:53 GMT
Seriously, unless someone at 22cans forgot to send me my paychecks for the last couple of years, I really don't OWE them anything. This in particular is something that strikes me as odd - they sold a product, yet they claim they don't owe us anything because they delivered a product. A product that barely resembles that which we sold us, but since it 'technically' has similar features and since its still in development - they apparently feel they have done their due diligence. Meanwhile they expect us to do more for them. A truely reversed world if I ever saw one.
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Post by Deleted on Oct 21, 2014 12:45:15 GMT
This is not new, and it's not going to change. My opinion is that the game is developped the same way while the internet didn't exist(what a good time), it's just the way the studios has decided to work and from the beginning as we can notice it, "now".
22cans does its best to deliver their product which is first the mobile version obviously for the people who knows that before to go to the market, you need to have some coins in your purse, thank you.
I'd say at the moment, they have given enough informations(2 updates and 3 little videos) to the backers to know what the studio's doing, even if some of "us" who litterally spend their life online, are a bit frustrated not to be able to chat or tweet with the very few CM(or even the studios head) who are already busy dealing w/ waves of people from the iOS and maybe soon from the Android platform(which is more people), and who are indulgent/patient to deal with the bullshit from some people sometimes, CM's: congatulations.
In clear, and for a little studios of 22 people who deals with an ambitious project: they have other fish to fry(sorry).
I just say that as a piece of advice on health concern note for the few people out of here, who I believe spend too much time waiting that the full game s going to be realease in half an hour on the linux platform.
Last note, to me, and I'm not against anybody, I felt really amusing to see "World strocking simulator 2014" going back and not to give a shout about what was going on around Godus, surely an example to follow except if you took money from your grandmother to back that project.
If there's some negativity about the project, it's probably due to some phenomenon called nerdness, that's it.
Give yourself some peace.
Ciao.
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Post by Danjal on Oct 21, 2014 14:32:07 GMT
I just say that as a piece of advice on health concern note for the few people out of here, who I believe spend too much time waiting that the full game s going to be realease in half an hour on the linux platform. I'm personally more concerned about the mental health of all the people that are willing to simply take this kind of abuse. And allow companies like 22cans to walk over them like this. Whether it is $1, $5, $20 or $60 or even $500 or more - a business transaction is a business transaction, and thus a legally binding contract. The idea that companies and corporations are allowed to just so as they please and people simply roll over because its too much effort to do something about it - they may just aswell throw their money in a fire right away for as much as they care about the basic principles of it. Its this... Apathy? That stands at the very core of so many other problems. People simply do not care to do anything about anything. Its far easier to just let it all happen to you.
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Post by Monkeythumbz on Oct 21, 2014 15:14:18 GMT
I'm personally more concerned about the mental health of all the people that are willing to simply take this kind of abuse. YOU HAVE NO IDEA.
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Post by Deth on Oct 21, 2014 16:50:53 GMT
I see what you did there. *man hug* we still like you George..... well some of us /9-> even if you work for the Evil Machine that is keep us down.
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Post by Deleted on Oct 21, 2014 17:36:46 GMT
I'm personally more concerned about the mental health of all the people that are willing to simply take this kind of abuse. YOU HAVE NO IDEA. Believe it or not, some of us have been in very similar situations... although 22cans is quite unique in that it has rather daftly driven itself into a pickle of its own making with the Kickstarter > SEA > Mobile Saga... I'm not trying to imply that you yourself have done anything wrong, but imo when toe'ing the company line starts to cause you this kind of stress, it's not going to get better with a few successful fuzzy-feel-good posts. 22cans fan base is reacting the way it is for a definitive reason. No amount of narrative gymnastics will change that. Action will. Unfortunately you aren't in a position to decide that action. Hence my empathy for your situation. Just a side thought. Judging by your experience... I'd venture a guess that you are more than capable of dealing with trolls/flamers/etc. on a daily if not hourly basis. Therefore I'd imagine the source of at least some of your stress lies in the rebuttals your team frequently faces from the more outstanding, thoughtful, and well mannered members of the community. If that is the case, may I humbly suggest that the root problem is not, in fact, "the amount of abuse you are forced to endure" at least from the community side of things. I had the unfortunate experience of working for a very internally dishonest gaming company at one point in my career. I left. I'm very glad I did. The stress and potential moral compromise wasn't worth it. I hope you aren't dealing with a similar climate. Edited: for completing incomplete thoughts, as usual
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Post by Gmr Leon on Oct 21, 2014 18:05:33 GMT
As with others, I've no qualms with you guys, mostly your superiors that have you gathering wood to put in a corner to maybe, one day, be crafted into something that fits with the rest of what you're building. Talk about unsatisfying work.
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Post by Qetesh on Oct 21, 2014 19:14:32 GMT
i personally don't live and breathe by what happens with Godus. I have major other shit going on in my life. I don't really need the updates, I did however want the answers. I am not happy that not once did they ever come out and answer with a resounding YES, we will give you that game, so now, I am not a happy camper. I will continue to live my very full life, full of friends, a wonderful partner, and family and soon to be adorable furry babies just fine. I will continue to have a life that involves dealing with my USA business and my new life in Belfast along with a fast approaching wedding coming up. I have a full plate but if someone tries to serve me day old hash for the price of filet, I will still bitch. If some want to Rah-rah at the slightest crumb, enjoy, but don't try to piss on my parade if I will to scream from the hilltops when I hear something that is upsetting to my stomach. I promise if you want to make a thread about how grand it is, I won't come around and tell you I feel sorry for you.
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Post by Deleted on Oct 21, 2014 20:23:38 GMT
That s okay, I m fine to see there s no real thing for me unfortunately despite the good people herr to do on this forum. I d better go for some constructive and positive in a few months somewhere else. I see then the reason why not to implemant a chat room in such a game like godus: wise decision w/ some kind of people. Best and better to u all, Ciao.
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Post by Qetesh on Oct 21, 2014 21:19:17 GMT
That s okay, I m fine to see there s no real thing for me unfortunately despite the good people herr to do on this forum. I d better go for some constructive and positive in a few months somewhere else. I see then the reason why not to implemant a chat room in such a game like godus: wise decision w/ some kind of people. Best and better to u all, Ciao. "some kind of people"? Really? Am I missing something there? What is that supposed to insinuate? Chat is a not forced upon anyone. If they cannot handle the heat, they are always able to get out of the kitchen.
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Post by earlparvisjam on Oct 21, 2014 21:57:36 GMT
This is not new, and it's not going to change. My opinion is that the game is developped the same way while the internet didn't exist(what a good time), it's just the way the studios has decided to work and from the beginning as we can notice it, "now". 22cans does its best to deliver their product which is first the mobile version obviously for the people who knows that before to go to the market, you need to have some coins in your purse, thank you. I'd say at the moment, they have given enough informations(2 updates and 3 little videos) to the backers to know what the studio's doing, even if some of "us" who litterally spend their life online, are a bit frustrated not to be able to chat or tweet with the very few CM(or even the studios head) who are already busy dealing w/ waves of people from the iOS and maybe soon from the Android platform(which is more people), and who are indulgent/patient to deal with the bullshit from some people sometimes, CM's: congatulations. In clear, and for a little studios of 22 people who deals with an ambitious project: they have other fish to fry(sorry). I just say that as a piece of advice on health concern note for the few people out of here, who I believe spend too much time waiting that the full game s going to be realease in half an hour on the linux platform. Last note, to me, and I'm not against anybody, I felt really amusing to see "World strocking simulator 2014" going back and not to give a shout about what was going on around Godus, surely an example to follow except if you took money from your grandmother to back that project. If there's some negativity about the project, it's probably due to some phenomenon called nerdness, that's it. Give yourself some peace. Ciao. This would have been a valid statement a year ago. It's been far too long to just pretend that the complaining is due to it being the internet generation. While I respect that English may not be your first language, I can still recognize insults when I see them. We have never demanded the ability to chat directly with developers in the manner you imply. We are calling 22Cans out for promises it made that it is failing to fulfill. We aren't waiting for the full game to be "released in half an hour on the linux platform". We're asking that they actually do what they've been promising for the last 8 months (much less since Kickstarter). It doesn't matter how much or where the money came from. People paid money for a product that doesn't exist and isn't currently being developed despite repeated promises. You may consider it petty to complain but that's on you and does nothing to negate the justification behind those complaints. The negativity is coming from backers because they now can see that they aren't getting what they were promised. The recent shift in communication is a good first step but does nothing to address the actual game issues that we're upset with. Taking a person's money and then spending it to work on another person's project isn't going to fly too far, regardless of the reasons for doing so. It wasn't the mobile money that gave cash with the promise that they'd get a completed game. If the pc version was free to play, it'd be a different story, but it isn't and that's just the beginning of a major problem. We shouldn't have to care about 22Cans' finances. That's not our job. Where they get the money to do so isn't our problem. When I go to a restaurant for dinner, I don't care that there is a party in the back that's backing up the orders. I care that I've been waiting 2 hours for the pizza I paid for, not that the party's helping to keep the restaurant open. Handing out some bread sticks might keep me from getting angry for a while, but it won't keep me happy forever.
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Post by Deleted on Oct 22, 2014 7:27:14 GMT
That s okay, I m fine to see there s no real thing for me unfortunately despite the good people herr to do on this forum. I d better go for some constructive and positive in a few months somewhere else. I see then the reason why not to implemant a chat room in such a game like godus: wise decision w/ some kind of people. Best and better to u all, Ciao. "some kind of people"? Really? Am I missing something there? What is that supposed to insinuate? Chat is a not forced upon anyone. If they cannot handle the heat, they are always able to get out of the kitchen. He meant himself.
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Post by Qetesh on Oct 22, 2014 11:10:02 GMT
"some kind of people"? Really? Am I missing something there? What is that supposed to insinuate? Chat is a not forced upon anyone. If they cannot handle the heat, they are always able to get out of the kitchen. He meant himself. Whether he meant him, me, you are the postman, I don't think that it should matter what kind of people there are playing the game. It just detracts from the real problem which is the game itself when you place any blame of the actual gamers in any way. I would also add that I kept playing SO for years because of the friends I had made on chat regardless of the fact that the game was no longer fun for me. For those that don't want to deal with the comments, either negative or positive on chat, they can minimize the chat window and poof it is out of their sight.
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Post by Danjal on Oct 22, 2014 11:18:25 GMT
The negativity is coming from backers because they now can see that they aren't getting what they were promised. The recent shift in communication is a good first step but does nothing to address the actual game issues that we're upset with. Taking a person's money and then spending it to work on another person's project isn't going to fly too far, regardless of the reasons for doing so. It wasn't the mobile money that gave cash with the promise that they'd get a completed game. If the pc version was free to play, it'd be a different story, but it isn't and that's just the beginning of a major problem. We shouldn't have to care about 22Cans' finances. That's not our job. Where they get the money to do so isn't our problem. When I go to a restaurant for dinner, I don't care that there is a party in the back that's backing up the orders. I care that I've been waiting 2 hours for the pizza I paid for, not that the party's helping to keep the restaurant open. Handing out some bread sticks might keep me from getting angry for a while, but it won't keep me happy forever. This - I see it so often "My english bad, excuse me if make mistake!" And somehow that turns into their greater divine understanding of the situation at hand. As Earl says here, we're not responsible for the internal goings on at 22cans. We entered in a legally binding contract with 22cans by buying their product. It should never become our responsibility that 22cans actually delivers on their sale - yet that is exactly what has happened. "Nerdness" being a problem? What about fraudulence and poor business management? Peter made the poor judgement of going into crowdfunding for his mobile-focused game. When sales dropped on Steam and the Early Access platform wasn't all he hoped it to be he jumped full force onto the iOS deal with DeNA. Now, almost a year after that shift in focus iOS is showing problems and guess what? 22cans is prepping their next jump towards Android. I'm sensing a pattern here. Meanwhile we still lack any semblance of a goal, milestones and planning. Anyone with access to google can find a wide variety of accounts by indie developers and traditional developers on how the development of games (or any other project-based production for that matter) tends to go. You start with a vision, something you want to create. You then lay down what it is you need to achieve that vision (that goal). So you end up setting boundaries. What do you *NEED*, what would be nice to have but not essential, what would you want to add if you have extra time and what should *NOT* be part of the project. Then, once you have a better understanding of what it is you're looking at, you start by laying down some timelines. You start planning. To reach X and Y we need the following mechanics and systems in place. We expect that *these* features will take us so long, meanwhile *these* features can be worked on by the art department while the coders are working on *this*. Thats when a general roadmap forms. You end up setting boundaries and requirements aswell as a vague outline and planning because you know certain features will be dependant on others. (Context: For hubworld to function, other features like sculpting and the follower mechanics aswell as a variety of godpowers need to be in place. Meanwhile other elements can be expanded upon afterwards and are not essential to have.) Yet 22cans doesn't have such planning. And therein likes the problem that Peter has with making public statements and having a transparant development. Peter has a habit of changing his mind randomly mid-project. To suddenly have this bonkers idea of doing things differently and simply throwing everything out the window they have worked on thus far. To scrap entire sets of code regardless of whether they worked or not - because *HE* didn't like the way the paint smelled. Simple example: The multiplayer content from v1.3 was removed because Peter felt it was 'off' - and while I admit that the story-part was a little bit creepy (keep in mind, this was made by the very same 22cans...) its pretty universally acknowledged by PC players that the removal of the multiplayer bit removed massive replay value from Godus as a whole. Similarly the removal and readdition of various godpowers throughout the game. I get that they need to find a balance and that certain powers may need to be entered later than others. But core functionality like dig being removed MULTIPLE times? And a simple 'raise land' power still being absent officially (there should be a workaround by FoG-ing rubble or rocks). And that poor planning combined with insubstantial communications (words but no actions) are what have resulted in a long stretch of Iterative Frustration. Because whatever else 22cans are doing, there's little development or progression going on within the walls of that office.
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Post by Deleted on Oct 22, 2014 13:09:13 GMT
Whether he meant him, me, you are the postman, I don't think that it should matter what kind of people there are playing the game. It just detracts from the real problem which is the game itself when you place any blame of the actual gamers in any way. I would also add that I kept playing SO for years because of the friends I had made on chat regardless of the fact that the game was no longer fun for me. For those that don't want to deal with the comments, either negative or positive on chat, they can minimize the chat window and poof it is out of their sight. Steph4 is trolling. He wants us to get rude, so he can say:"You see, that's what i told you".
We all know that it doesn't make any sense to leave the chat out. Even a stupid game can have a chat, so you can at least use it as chat client. I think it's like with most decisions from 22cans part of the mobile focusing. I don't think a chat window would work that good on an iPhone. But they can't say:"We don't do this because of mobile". They have to come up with an explanation like:"We want it to be Zen like". I thought we are at a Point where we know that the game is developed for mobile and only if it will be a great success we will (perhaps - with a minimal chance) will get a PC-Game (not a mobile game that runs on PC). But as said, it's only a minimal chance, most likely they will release the mobile game without the shop + some modding tools and say that's it.
But he is right. Most People will (if not already have) leave the location of the accident and live their lifes. But i think most backers will remember what has happend - look at Uber. Uberrollt by their own overpromising. And they made a much better job than 22cans (in fullfilling promises)
There are only a few options left. A lawsuit (most likely no chance), let them do what they want and forget about it, have some fun in this forum discussing every insulting action from 22cans or try to make some bad press by trying to influence the gaming magazines (most likely they won't care about because their target audience doesn't read or watch most of it).
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