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Post by hardly on May 28, 2015 6:24:57 GMT
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Post by Deleted on May 28, 2015 7:05:46 GMT
It does, however, neatly answer that topic about why a part of the community is being specifically targeted for moderator abuse. Of which, their "Steam rules" guide even says to report abusive moderators to Steam Support. I've got better...but I would rather offer 22cans an opportunity to fix their own problem first before I seek to have it done for them.
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Post by 13thGeneral on May 28, 2015 17:30:41 GMT
How many people participated in that "competition"? I didn't because I just don't get excited by those types of "community involvement" efforts, especially when they're doing very little else to really engage the community in a positive way; like posting developmental information topics, or simple progress reports. I find it to be a convenient distraction from the real problems, and takes up too much attention from discussions that are awaiting feedback from the devs. Seriously, you have time to oversee and moderate at contest, but not write up a road map or Dev diary, or just answer some long lingering questions about the actual game/studio? Come on. Why should we be encouraged/bothered to load up the game to skulpt silly landscapes instead of actually PLAY TEST THE GAME? Put out something for us to test and break, and open discussion about that. Encourage us to play the game, not find arbitrary distraction disguised as community involvement. You can do better.
It's now been 21hrs since the last comment, in the most active thread on the main Steam discussion boards (they have way too many sub-forums). And it's not a positive topic at that, either. The second most active topic thread hasn't had a comment in two days. Yikes. And not much of it is positive, for reasons we all are very familiar with. The next active section is, naturally, the support area - nothing wrong there, as it is an important area of focus - as recently commented as a couple hours ago. However, if most of your focus is spent in addressing technical support issues - and most of you customer feedback is reporting those issues - and not informing or engaging the community (despite having several community delegates) as a whole on the progress of the game, you might have a bigger issue than just bad PR. A seriously monumental issue. What can you do to rectify this situation? Honesty, transparency, and being forthright in providing tangible, quantified information about the status of Godus.
Search your feelings, you know it to be true.
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Post by Spiderweb on May 28, 2015 17:42:11 GMT
How many people participated in that "competition"? I didn't because I just don't get excited by those types of" community involvement" efforts, especially when they're doing very little else to really engage the community in a positive way; like posting developmental information topics, or simple progress reports. It's now been 21hrs since the last comment, in the most active thread on the main Steam discussion boards (they have way too many sub-forums). And it's not a positive topic at that, either. The second most active topic thread hasn't had a comment in two days. Yikes. And not much of it is positive, for reasons we all are very familiar with. The next active section is, naturally, the support area - nothing wrong there, as it is an important area of focus - as recently commented as a couple hours ago. However, if most of your focus is spent in addressing technical support issues - and most of you customer feedback is reporting those issues - and not informing or engaging the community (despite having several community delegates) as a whole on the progress of the game, you might have a bigger issue than just bad PR. A seriously monumental issue. What can you do to rectify this situation? Honesty, transparency, and being forthright in providing tangible, quantified information about the status of Godus. Search your feelings, you know it to be true. Got to admit I plan to submit something, but loaded up Godus today and my nicely sculpted land was corrupted, Dave had a look when I sent it into support but no joy, still the same. I'm going to submit something just because I don't mind sculpting.
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Post by 13thGeneral on May 28, 2015 17:54:47 GMT
Spiderweb and that's fine, if you enjoy it. And maybe if things were different (read: better) maybe I would too. However, as you discovered, there are lots of issues with the game even running properly, or at all. As broken as it is, most people couldn't participate if they wanted to. That's a huge problem. Having these contests at this stage is a distraction and (IMHO) largely a waste of time at this juncture. They need to focus on conveying information about the development - and not what they had for lunch. And if they want to do contests, that's fine - I'm not discouraging that. What I am lamenting about is the method and means. A better contest would have be something that can involve the entire community, while potentially attracting new fans, and isn't exclusive. Maybe doing fan art contests, or maybe a cosmetic design suggestion contest; design a cosmetic item you'd love to see in game and the winner (voted by community poll) gets put in the game as a milestone reward. See, not hard, and doesn't even require owning the game.
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Post by Spiderweb on May 28, 2015 18:34:29 GMT
Spiderweb and that's fine, if you enjoy it. And maybe if things were different (read: better) maybe I would too. However, as you discovered, there are lots of issues with the game even running properly, or at all. As broken as it is, most people couldn't participate if they wanted to. That's a huge problem. Having these contests at this stage is a distraction and (IMHO) largely a waste of time at this juncture. They need to focus on conveying information about the development - and not what they had for lunch. And if they want to do contests, that's fine - I'm not discouraging that. What I am lamenting about is the method and means. A better contest would have be something that can involve the entire community, while potentially attracting new fans, and isn't exclusive. Maybe doing fan art contests, or maybe a cosmetic design suggestion contest; design a cosmetic item you'd love to see in game and the winner (voted by community poll) gets put in the game as a milestone reward. See, not hard, and doesn't even require owning the game. Some good ideas, you should of posted them in the competition ideas thread. My reason for taking part is I just want to feel I got some value for my money (I'm not one after a refund, I see what I paid for it as a lost bet ATM). If they finish it and it turn out ok then I'm happy either way.
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Post by 13thGeneral on May 28, 2015 19:07:25 GMT
I must have missed that suggestions topic. I'll have a look. Thanks.
Honestly, I'd prefer to be positive too, they just make it so darned difficult. I'm tired of giving them slack, because it's like not punishing a kid for eating all the cookies; they just don't learn and keep pushing to see how much they can get away with, while playing innocent naivety. But the pouty puppy dog eyes routine isn't going to work anymore.
I remembered another point I was going to make about contests, which is; they still owe a lsrge number of rewards from the original Kickstarter - like individual Pets - and should focus in trying to fulfill those instead of spending time doling out prizes for random online contests. It just comes off as being a disingenuous distraction from their responsibilities to Backers.
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Post by Spiderweb on May 28, 2015 20:28:04 GMT
I must have missed that suggestions topic. I'll have a look. Thanks. Honestly, I'd prefer to be positive too, they just make it so darned difficult. I'm tired of giving them slack, because it's like not punishing a kid for eating all the cookies; they just don't learn and keep pushing to see how much they can get away with, while playing innocent naivety. But the pouty puppy dog eyes routine isn't going to work anymore. I remembered another point I was going to make about contests, which is; they still owe a lsrge number of rewards from the original Kickstarter - like individual Pets - and should focus in trying to fulfill those instead of spending time doling out prizes for random online contests. It just comes off as being a disingenuous distraction from their responsibilities to Backers. To be fair competitions don't take a lot to setup and won't involve developers, but I take your point on missing kickstarter rewards and how that would feel if they were owed to me.
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Post by Deleted on May 29, 2015 0:17:02 GMT
How many people participated in that "competition"? You mean the community competition that was a bone thrown at 22cans and pounced upon like the first scrap of anything they've had to eat in a while, to which they turn the topic farming for ideas on the competition into a discussion about their moderation principles through Mr. *snip*? steamcommunity.com/app/232810/discussions/0/620713633849352402/#c620713633865523252According to the competition: steamcommunity.com/app/232810/discussions/0/617336568072075690/So far, none have been linked, probably because Spiderweb (the one who suggested the competition) had a corruption issue. steamcommunity.com/app/232810/discussions/2/618463106373291490/But what incentive is there for someone to participate in this? Some signed (possibly, claimed it will be) company swag. Posters and t-shirts. I've got a metal crossing sign from Running With Scissors shot up by the team and Gary Coleman. I think 22cans can try a little bit harder than they have been. Speaking of bad PR, those who followed Amy's Baking Company might remember these t-shirts:"I survived Amy's Baking Company" "I speak feline MEOW!" "Here's your pizza, go f**k yourself!" A similar suggestion has been offered to 22cans: NOW 22cans might have some participation... *sigh* I hope the new PR fellow's more up to the task. I really do. The biggest hurdle will be in convincing folks that they should edit the game to get by this load of idiotic mobile porting:"...oh, FUCK OFF..."Artificially Inflated Play Hours: The Game Fieldrunners 2, Plague, INC: Evolved and Creeper World 3...all originated as mobile or browser titles and evolved into offering far more in the PC version, or for about the same as they charged for upon mobile. There is no slight to be had as you know what you are getting. Godus has the problem where paying into the mobile version just makes the design suck less for a short amount of time, and then it goes right back into awful banality of a pay-to-wait timer screensaver. The PC version is just...a lazily-designed porting where you pay a flat chunk and then fiddle with the game until it reaches bearable even for the reduced PC timers that are, as seen above, just bonkers. THIS IS WHY THE PC GAME NEEDS A COMPLETE GODUSDAMNED REDESIGN.
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Post by hardly on May 29, 2015 0:32:52 GMT
That's what made me angry. It's not like the competition idea is a bad one. Creativity check, prizes check, fraternity check. Great but you designed a game that makes it painful to actually be creative, you've ingnkfed feedback about the ergonomics of sculpting and you have added bugger all content to allow us to be creative. The level design resists creativity because that is the way peter designed it. After 1.3 he made it a railway track that fights you if you try to get off.
So yeah, all for competitions, all for creativity but damn this is so detached from the game they've made its insulting.
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Post by hardly on May 29, 2015 0:33:45 GMT
This competition is like shitting on my doorstep and then telling me I'll get a prize if I take a selfie with it and post it online.
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Post by greay on May 29, 2015 9:47:24 GMT
If your existence hadn't been basically erased from the forum, I'd suggest posting that pic to the competition. Are there still 48hr beacons in the game (to anyone who still has it installed)?
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Post by Deleted on May 29, 2015 10:24:37 GMT
If your existence hadn't been basically erased from the forum, I'd suggest posting that pic to the competition. Are there still 48hr beacons in the game (to anyone who still has it installed)? I was one of those who got the Purge simply because I regularly made the mistake of expressing an opinion the moderators and mrdrpink disagreed with.
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Post by 13thGeneral on Jun 1, 2015 15:12:27 GMT
An interesting and usefully appropriate article series about community management ; Gamasutra: The Tenets if Community Management It focuses a lot on metrics and utilizing statistics, but it is good insight into why Dev companies pursue the funds more than they pursue the source of the funds; the consumers. And I believe he plans to outline why this is a flawed methodology, and how companies should put more effort into efficiency of communication and engaging the community - or that's the impression I got. Looking forward to part two.
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Post by Deleted on Jun 11, 2015 14:47:51 GMT
Time to bring back up this thread again, and things were starting to go so well. steamcommunity.com/app/232810/discussions/0/598198173696305903/So why does 22cans favour "bantagonism" instead of giving customers a reason to drop their grievances with a game/developer with a refund policy instated on their own? This route just makes it even more obvious when you're silencing folks...and kind of makes it a point that others feel should be archived to detail the routine abuses casually performed upon customers both current and prospective. So what is the intended effect for this? Continue to harass the customer airing their grievances until it is convenient to act virtual police upon them, able to cite a "long history" when those "infractions" have been clearly fabricated or were instigated by previous moderator abuse to then make the naughty fellow daring to not groupthink double-plus happy go away for good? Are customers to feel as if they are entirely disposable by 22cans?
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Post by 13thGeneral on Jun 11, 2015 15:12:35 GMT
Wtf did Paulison do? Nothing in that post was attacking or antagonizing or trolling. That looks completely like a gag-restraint to silence anything that questioned the mods. Did I miss something that got deleted?
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Post by mrdrpink on Jun 11, 2015 15:15:04 GMT
I deleted a post that was quite a bit vocal towards Aynen.
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Post by 13thGeneral on Jun 11, 2015 15:20:17 GMT
I deleted a post that was quite a bit vocal towards Aynen. I see. Tho I still question the necessity to call people out in the forum.
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Post by colin22cans on Jun 11, 2015 15:22:25 GMT
Wtf did Paulison do? Nothing in that post was attacking or antagonizing or trolling. That looks completely like a gag-restraint to silence anything that questioned the mods. Did I miss something that got deleted? I've seen Paulusian's post (which has since been deleted from public view). I imagine it's for these: "stop being a petty, sarcastic and snarky jerk" & "you're apparently too thick to read between the lines" Not exactly the nicest language or tone.
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Post by 13thGeneral on Jun 11, 2015 15:26:07 GMT
Wtf did Paulison do? Nothing in that post was attacking or antagonizing or trolling. That looks completely like a gag-restraint to silence anything that questioned the mods. Did I miss something that got deleted? I've seen Paulusian's post (which has since been deleted from public view). I imagine it's for these: "stop being a petty, sarcastic and snarky jerk" & "you're apparently too thick to read between the lines" Not exactly the nicest language or tone. Yeah, I understand. Despite all that has gone on, there's no need for nastiness.
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