|
|
Post by tt on Oct 1, 2015 13:57:29 GMT
I found the news in this article. www.bbc.com/news/business-34403005It overrules steams new refund policy and extends it to 30 days for any product that's not fit for purpose or doesn't meet the expectations of the consumer. In addition to that, class action lawsuits are now possible in the UK. The latter does seem like an useful tool to get refunds. Any thoughts on the subject? |
|
|
|
Post by Crumpy Six on Oct 1, 2015 14:10:10 GMT
Regarding digital content, the article says:
"There will also be new protection for people who buy digital content, such as ebooks or online films and music.
They will be entitled to a replacement, if the downloads do not work, but not a refund."
So there's still nothing to protect consumers from Early Access/Kickstarter exploitation. Enabling class action lawsuits is more promising, but these seem tailored towards Competition law (e.g. price-fixing and cartels).
I don't believe there is much legal recourse for anyone who feels they have been scammed by Godus.
|
|
|
|
Post by eddiemonsta on Oct 1, 2015 14:33:46 GMT
According to the BBC news this morning, class action lawsuits were always an option but they were on an opt-in basis wrt compensation. They mentioned Which? recently wining one on behalf of consumers for something, but I can't remember what it was. Anyway, the difference they said is that now the class action would be done on an opt-out basis, or at least that is what I thought they were implying. I only speak pigeon legaleese, and it was early in the morning (pre-coffee).
|
|
