The thread TIME FOR ACTION: No point contacting Kickstarter

Thanks for sharing this tip Avalanche.

Generally speaking, if a payment was made by creditcard a chargeback can be done up to 6 months after the transaction date. Different creditcard companies could have different timeframes for this though. I believe visa allows them at all times, no specific timeframe, but I could be wrong. I don't have any creditcards myself and have never had them so what do I know. With paypal you might also be able to get a refund but different countries have different paypal rules. In any case it has been so long since the kickstarter now that I suspect neither paypal nor most creditcard companies would allow a refund or chargeback.

@ Lord Ba'al

The devil is in the details and the little I understand applies to the U.K. only, but crucially the 120 days is from the point at which one "become aware of a problem", not from the date of purchase. And only Visa seems to have an additional limit of 540 days from the point of *purchase* (as well as the 120 limit), so that can rule out a fair number of Kickstarters (
[ from www.which.co.uk/consumer-rights/problem/how-do-i-use-chargeback ]

Such protections also apply to Debit Cards as well as Credit Cards.

I would *suggest* people read as much as they can and see what applies to them (either in the U.K. or the U.S. or any other country that there may be different protections and with different Cards); if appropriate contact the people who supplied the card; and follow their advice. Again, there is a 120 day limit after finding out there is a *problem*, so waiting to see how things go with Godus before contacting one's bank/card supplier, could pass the 120 limit and leave a claim invalid, so best to ask early, I think.

What I *can* say for certain, is that with Elite Dangerous being funded on January 5, 2013, I was still able to claim the money back without a problem, so worth a look, I think.

@ Qetesh [ damn Goa'uld are everywhere... unless you're just *impersonating* Qetesh ) ]

A Chargeback is a credit back to one's Credit Card or Bank Account linked to a Debit Card. No court or cash involved. It's up to the card supplier to decide. The scheme is voluntary, but is adhered to if the Bank participates. Different rules may apply, but it worked for me )

I can't see how you would need to actually still *have* the card. Any records of the Card/Bank Account number and the date of the transaction should suffice. Plus any security questions, of course.

@ All

I have no idea about the U.S.! In *any* case, I would say find stuff out. Read. Read some more. Contact your bank and ask them ) I don't know about PayPal either.

If you don't have the account active, you would need real cash to get your money back. In USA, settlement monies are generally in checks regardless of how original payment was made. If a lawsuit occurs, it is not paid in credit refunds, it is paid in CASH. If not so, you would also be liable for interest due to that credit charge from years ago(think punitive and not just compensatory damages), and would be much more if compounded. This is why legal repayments are in cash and credit/debit rules are not valid. if you owe, you owe it. The court decides and regulates settlements once a case is on the books. Banks/Cards/Paypal have no say. If you agree you are liable to pay a settlement you don't do it via credit companies. You have to send cash, via checks or EFT, this is not a business regular refund, this is a legal obligation. It will directly come out of your companies bank account and you will want it too, to appease court financial auditors. No court settlements are paid via charge-backs. 


.....Just my 2 cents from running a business in USA and my paralegal courses

Yes a check is exactly what I am referring to versus a credit refund. In my case, I changed countries over the last 2 years and so they would need to find other means since I should not be penalized for doing so. I highly doubt we will see a penny without a lawsuit but I would be over joyed to be wrong.