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Post by hardly on May 19, 2015 9:46:31 GMT
I've added this to my steam support ticket:
Hi,
I assume you are busy and such. A fellow forum goer pointed me to these guidelines (https://partner.steamgames.com/documentation/moderating_best_practices#Deleting) from valve which 22cans seem to be in breach of in many ways for example they are deleting posts very frequently for spurious reasons. Clearly this is not consistent with:
"Deleting content sends a powerful message to users and should be reserved for highly offensive content or things like phishing attempts. It should only be done when something is clearly in violation of the Steam Community Rules And Guidelines."
Please review some of the deleted posts.
In terms of banning the four of us were given 1 month (x2) and perma bans (x2). This is in violation of:
"Bans should only be issued when someone posts in violation of the Steam Community Rules And Guidelines. Bans should be temporary in order to serve as a reminder of the discussion rules. Permanent bans should not be issued in most cases."
I trust you will consider your own guidelines when considering my complaint.
Best wishes.
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Post by militairensneuvelen on May 19, 2015 9:56:17 GMT
2 days of "ban vacation" left.
So backup is on the way!
(B.t.w. my vacation was because I made a personal insult towards one of the moderation clowns, so I'm not arguing against my ban)
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on May 19, 2015 9:58:01 GMT
Well, as we already know, 22cans can't be arsed to read their publisher's documentation, so it is little surprise that their slapdash moderation can't even learn from that much common wisdom offered by their own publisher (who knows which rules are the real ones). I'll archive that page for completeness' sake. That "confidential" bit is hilarious since that is stock disclaimer for the Steamworks site yet can be accessed without logging in and is publicly-searchable...as if they intended it to be, versus all the other things that ARE still locked behind developer login (such as the Early Access rule changes that were still published, to which Muir pretends didnt happen at all). The most amusing part of it all: Since 22cans deletes everything so they can make false accusations at people as reasons for moderation, and have been deleting perfectly fine posts by a wide number of users, I cordially invite mrdrpink muir Aynen to offer an explanation on behalf of 22cans about why they have been in gross violation of a right extended to users by their own publisher - the sole publisher of Godus outside of mobile. |
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Post by mindless on May 19, 2015 10:24:58 GMT
Nice find mandrake, just when I thought we had tapped out all of the evidence of moderator abuse, we keep on discovering yet more ways in which they continue to not only fail their community that they are supposed to be there to protect, but to also directly work against their own self interest by portraying themselves as bullying dictators with no moral compass.
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Deleted
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Post by Deleted on May 19, 2015 10:30:14 GMT
Nice find mandrake, just when I thought we had tapped out all of the evidence of moderator abuse, we keep on discovering yet more ways in which they continue to not only fail their community that they are supposed to be there to protect, but to also directly work against their own self interest by portraying themselves as bullying dictators with no moral compass. militairensneuvelen brought the Steamworks documentation to light, I'm just dicing out the particulars. Such as a potential future ban and purge for Interceptor over this.
It has now been established that Aynen deletes posts and lies about the contents of the post while waving his moderator power around. Who is the bully then? |
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Post by mindless on May 19, 2015 10:48:38 GMT
militairensneuvelen brought the Steamworks documentation to light, I'm just dicing out the particulars. Thanks militairensneuvelen for this interesting find. |
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Post by totallytim on May 19, 2015 17:31:42 GMT
Should this document be posted on the Steam forums?
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Post by eskaton23 on May 19, 2015 18:04:23 GMT
Should this document be posted on the Steam forums? Most likely |
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Post by Crumpy Six on May 19, 2015 22:49:31 GMT
I've just taken a look in FRA's posting history and it's fascinating. He/she is active in several forums relating to other games, but at no point does he discuss the games themselves in any capacity. His entire MO is to provoke and antagonise the communities, apparently by defending unpopular titles against criticism in order to wind people up then mock other users for being 'upset' and accuse them of being intolerant of other people's opinions. He has not participated in any of the positive or constructive threads on the Godus board, such as: - "What do/did you like about Godus gameplay from any version"
- "Steam community competition idea"
- "Why do you think nobody plays GODUS anymore?"
- "Is this game still being worked on? Worth a buy?"
- "Missing a sandbox mode?"
Basically he has not participated in any thread that requires the smallest bit of interest in the game itself. If "flamebaiting" is against the rules (and it apparently is, on the Godus Steam forum) then this person should be banned without question. They are adding nothing of value and they are antagnosing the few contributing users that remain among 22Cans' PC customer base. |
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Deleted
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Post by Deleted on May 19, 2015 23:07:40 GMT
I've just taken a look in FRA's posting history and it's fascinating. He/she is active in several forums relating to other games, but at no point does he discuss the games themselves in any capacity. His entire MO is to provoke and antagonise the communities, apparently by defending unpopular titles against criticism in order to wind people up then mock other users for being 'upset' and accuse them of being intolerant of other people's opinions. He has not participated in any of the positive or constructive threads on the Godus board, such as: - "What do/did you like about Godus gameplay from any version"
- "Steam community competition idea"
- "Why do you think nobody plays GODUS anymore?"
- "Is this game still being worked on? Worth a buy?"
- "Missing a sandbox mode?"
Basically he has not participated in any thread that requires the smallest bit of interest in the game itself. If "flamebaiting" is against the rules (and it apparently is, on the Godus Steam forum) then this person should be banned without question. They are adding nothing of value and they are antagnosing the few contributing users that remain among 22Cans' PC customer base. According to the Steamworks documentation, Trolling/Flamebaiting IS one of the items recommended to ban users for, which would be under the REAL Steam rules of "Derail a thread's topic" as FRA has intentionally done so to cause arguments without having anything to discuss about the game - which 22cans' own moderation is also guilty of as they turn a topic into about their moderation through their poor moderation in that thread. FRA admitted to trolling, so 22cans' response is to give the shortest ban possible. This just serves as further evidence of 22cans' poor and selective moderation; they delete what isn't delete-worthy while leaving up clear violations of the REAL Steam Community Rules and Guidelines because it antagonises the community they obviously don't like. |
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Deleted
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Post by Deleted on May 19, 2015 23:08:14 GMT
I've just taken a look in FRA's posting history and it's fascinating. He/she is active in several forums relating to other games, but at no point does he discuss the games themselves in any capacity. His entire MO is to provoke and antagonise the communities, apparently by defending unpopular titles against criticism in order to wind people up then mock other users for being 'upset' and accuse them of being intolerant of other people's opinions. He has not participated in any of the positive or constructive threads on the Godus board, such as: - "What do/did you like about Godus gameplay from any version"
- "Steam community competition idea"
- "Why do you think nobody plays GODUS anymore?"
- "Is this game still being worked on? Worth a buy?"
- "Missing a sandbox mode?"
Basically he has not participated in any thread that requires the smallest bit of interest in the game itself. If "flamebaiting" is against the rules (and it apparently is, on the Godus Steam forum) then this person should be banned without question. They are adding nothing of value and they are antagnosing the few contributing users that remain among 22Cans' PC customer base. "Benedact Camberbutch" is a tryhard asswit. The game the mods are playing at only serves to paint themselves as increasingly incompetent. To feign ignorance of his/her/its modus operandi borders on the imbecilic. Sure, the mods may find some behind-the-scenes reprieve in his/her/its boring, predictable quips, but failing to realise that toxicity breeds toxicity is rather pathetic. p.s. "Benederp Clamberbartch's" banal use of hyperbole leaves much to be desired. Nothing worse than a boring troll. "except for 10 hitlers" -Benedict Ampersand- |
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Lord Ba'al
Supreme Deity
Posts: 6,260
Pledge level: Half a Partner
I like: Cats; single malt Scotch; Stargate; Amiga; fried potatoes; retro gaming; cheese; snickers; sticky tape.
I don't like: Dimples in the bottom of scotch bottles; Facebook games masquerading as godgames.
Steam: stonelesscutter
GOG: stonelesscutter
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Post by Lord Ba'al on May 20, 2015 0:49:22 GMT
(At the bottom it says: Valve Confidential This restricted access site and content provided by it (code, documentation, etc.) is Valve confidential information. You must have a non-disclosure and/or license agreement covering confidential information with Valve to use or access this site) I got there by google, so not very prohibited at all... partner.steamgames.com/documentation/moderating_best_practices#DeletingI've got a pdf file of this document. Anyone who's interested can PM me. |
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Deleted
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Post by Deleted on May 20, 2015 4:35:43 GMT
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Post by Spiderweb on May 20, 2015 5:00:56 GMT
The straw has definitely broke with DJ. |
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Post by 13thGeneral on May 20, 2015 14:11:03 GMT
Lol. That's hilarious. DJ has gone off the edge.
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Post by mindless on May 20, 2015 14:48:24 GMT
I wonder if he went the extra yard and reported himself?
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Deleted
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Post by Deleted on May 20, 2015 15:04:25 GMT
Thats ok steph4. For a moment I actually thought you had something interesting to add to this conversation, like maybe there really are people out there who after reading the posts I directed you towards, are somehow able to see within the text some sort of offensive behaviour. I thought we were going to get an insight into how maybe the moderators may have interpreted/miss-interpreted our words. However your lack of engagement makes it apparent to me that you do not actually have anything significant to add to the conversation. It now looks obvious to me, that you haven't actually bothered to read this thread. You appear to be here just to pour salt onto an open wound. As such I will now be choosing to mostly ignore you from this point going forward. No prob' kid |
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heggers
Master
Posts: 203 
Pledge level: Partner
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Post by heggers on May 20, 2015 16:01:29 GMT
Now now you two. No need to get upset/sarcastic with each other. We're all friends here
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Deleted
Deleted Member
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Post by Deleted on May 20, 2015 16:05:43 GMT
DJ's snort worthy posts have already been deleted. Here they will remain, in memorandum of bassackward self preservative censorship "moderation" everywhere.
R.I.P yet another one of Godus' best, more positive, and even handed commenters bullies. #istheresomthinginthewater?
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Post by mindless on May 20, 2015 18:17:19 GMT
Regardless of who banned us, it was Dave that posted the defamatory material, So I am holding him to account. I am as well, which is why I am giving mrdrpink ample opportunity to address the defamatory remarks he made on behalf of his company before I report to Steam what would normally be a career-ending move. I will also make it clear who the rest of 22cans can thank. How long do you think you will wait before you file a support call? Because it occurs to me that it would help boost our collective case if your call gets logged around the same time as ours, as this will help to underline our claim that its a mass banning that we have been subjected to |
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