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Post by hardly on May 18, 2015 9:16:29 GMT
Maybe I am a bully. Wife puts article on Facebook saying butter>margarine. I refute by referring to the research they quote in article which actually shows margarine reduces Cholesterol, hypertension and weight. I also ask what "chemicals" margarine has in it? Wife deletes posts and texts me to say I'm a bully. It's never personal for me (except when you ban me from steam and delete my posts) but perhaps it is for other people. Maybe your wife didn't post the article with the intention of having an all-out butter vs. margarine debate. Just like people who post on the Steam boards with innocuous things like "I really like this game, does anyone know when it's next going to be updated?" probably don't expect to open a can of worms where 15 people respond with scathing comments about the probability of Godus ever being updated again. Not everyone has followed this project for 3+ years, and the response you get on a forum can be mystifying for new players. I had an experience on a forum once when I turned up and asked a completely innocent question, only to be utterly dog-piled. I had no ulterior motive whatsoever, but was assaulted with endless accusations that I was a troll and/or the sock-puppet of some previous troublemaker (of whom I had no knowledge whatsoever). It's extremely frustrating to be dismissed in such a way and was a very poor reflection on that particular community. I'm not saying I agree with the bans that have been handed out on Steam, and especially the deletion of mindless' posting history (I am astonished they would do that, to the point where I wonder if they did it by mistake). But I can also see why new players would not find the Steam community to be very welcoming, and it does appear when someone tries to make the slightest argument in defense of Godus they get accused of being a 22Cans sock-puppet. The mods have probably become frustrated and dispirited by the whole thing to the point where they just don't care about fairness and even-handedness any more and are taking lazy shortcuts to try to sweep up the problem. Yeah she didn't know what she was in fort but if you tag me against a margarine - butter article its war. I just thought it was amusing I got accused of being a bully twice in a week. Of course she was subjected to 5 response posts in about 20 minutes as compared to defected zombie who got 2 in about 4 hours.
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Lord Ba'al
Supreme Deity
Posts: 6,260
Pledge level: Half a Partner
I like: Cats; single malt Scotch; Stargate; Amiga; fried potatoes; retro gaming; cheese; snickers; sticky tape.
I don't like: Dimples in the bottom of scotch bottles; Facebook games masquerading as godgames.
Steam: stonelesscutter
GOG: stonelesscutter
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Post by Lord Ba'al on May 18, 2015 11:28:45 GMT
You butter bullie you!
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Post by totallytim on May 18, 2015 13:22:43 GMT
Not everyone has followed this project for 3+ years, and the response you get on a forum can be mystifying for new players. I had an experience on a forum once when I turned up and asked a completely innocent question, only to be utterly dog-piled. I had no ulterior motive whatsoever, but was assaulted with endless accusations that I was a troll and/or the sock-puppet of some previous troublemaker (of whom I had no knowledge whatsoever). It's extremely frustrating to be dismissed in such a way and was a very poor reflection on that particular community. I've read the topic people got banned over and I can't seem to draw a parallel. OP asked a question and got answers. He then asked followup questions and made some statements including: Naturally people replied. It later became clear he didn't care about the opinions of others, so some users responded to what they probably saw as a provocation (nothing ban/warn worthy). I don't really see how the thread could have gone any other way (except for the bans). How else are we expected to act? Should we stay quiet or even lie or claim everything is fine™? I think 22Cans got those parts covered. I see how the Steam forums aren't very welcoming to newcomers, but sadly they aren't very friendly towards the people who funded the game ether. 22Cans got our money based on promises concerning the God game genre but are now trying to invite and cater to people who enjoy casual facebook games while the funders get banned for voicing their opinions and frustrations in a discussion. Heck, even the provoking troll seems to be more welcome than most of the existing community.
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Post by Spiderweb on May 18, 2015 14:07:02 GMT
Maybe I am a bully. Wife puts article on Facebook saying butter>margarine. I refute by referring to the research they quote in article which actually shows margarine reduces Cholesterol, hypertension and weight. I also ask what "chemicals" margarine has in it? Wife deletes posts and texts me to say I'm a bully. It's never personal for me (except when you ban me from steam and delete my posts) but perhaps it is for other people. Maybe your wife didn't post the article with the intention of having an all-out butter vs. margarine debate. Just like people who post on the Steam boards with innocuous things like "I really like this game, does anyone know when it's next going to be updated?" probably don't expect to open a can of worms where 15 people respond with scathing comments about the probability of Godus ever being updated again. Not everyone has followed this project for 3+ years, and the response you get on a forum can be mystifying for new players. I had an experience on a forum once when I turned up and asked a completely innocent question, only to be utterly dog-piled. I had no ulterior motive whatsoever, but was assaulted with endless accusations that I was a troll and/or the sock-puppet of some previous troublemaker (of whom I had no knowledge whatsoever). It's extremely frustrating to be dismissed in such a way and was a very poor reflection on that particular community. I'm not saying I agree with the bans that have been handed out on Steam, and especially the deletion of mindless' posting history (I am astonished they would do that, to the point where I wonder if they did it by mistake). But I can also see why new players would not find the Steam community to be very welcoming, and it does appear when someone tries to make the slightest argument in defense of Godus they get accused of being a 22Cans sock-puppet. The mods have probably become frustrated and dispirited by the whole thing to the point where they just don't care about fairness and even-handedness any more and are taking lazy shortcuts to try to sweep up the problem. Mind you even positive threads are getting ignored now, I tried that avenue. Not sure if players are just staying away until an update comes out.
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Post by hardly on May 18, 2015 19:29:24 GMT
Still no sign of Dave, he has not provided evidence, justification or an apology. Its really sad when somebody doesn't have the courage to own their actions. I thought that if I contacted Dave through the various methods available he would come forward and say "it's bullying because . . ." or he'd say I got it wrong and I'm recinding the bans. To just hide shows he is unfit for his job. You can't be a community manager and hide from your community because you are too afraid to own your actions.
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Post by Qetesh on May 18, 2015 19:30:51 GMT
I happen to know, you hate butter and margarine!
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Post by mindless on May 18, 2015 21:24:47 GMT
Still no sign of Dave, he has not provided evidence, justification or an apology. Its really sad when somebody doesn't have the courage to own their actions. I thought that if I contacted Dave through the various methods available he would come forward and say "it's bullying because . . ." or he'd say I got it wrong and I'm recinding the bans. To just hide shows he is unfit for his job. You can't be a community manager and hide from your community because you are too afraid to own your actions. I suspected as much, because he really doesn't have a leg to stand on, I know the truth, and I believe I have been able to demonstrate it here quite clearly. I know for a fact that there is nothing he can show that can make us look bad, as we have already refuted his claims beyond any reasonable level of doubt. I still welcome his comments, and wish that he will choose to respond to us, but alas, I do not expect to see him turn up here to make any kind of official or unofficial statement. When you've dug yourself into a pit, the best thing is to stop digging, at least he has put his shovel down. But his continued silence on this issue isn't going to help him climb back out. I am now just awaiting feedback from steam support, either they will intervene on our behalf, or ignore our pleas for assistance, as it is apparent that 22 cans and their moderators are completely ignoring us. If they fail to adequately resolve this issue then I will hold true to my word and distribute my story to any games magazine / news sites that are willing to listen. But let it not be said about me that I didn't give them ample time to respond, or sufficient warning of my intentions. This is a common curtsey which they deprived us of I might add.
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Lord Ba'al
Supreme Deity
Posts: 6,260
Pledge level: Half a Partner
I like: Cats; single malt Scotch; Stargate; Amiga; fried potatoes; retro gaming; cheese; snickers; sticky tape.
I don't like: Dimples in the bottom of scotch bottles; Facebook games masquerading as godgames.
Steam: stonelesscutter
GOG: stonelesscutter
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Post by Lord Ba'al on May 18, 2015 21:44:01 GMT
I happen to know, you hate butter and margarine! Alright I admit. I'm a butter detractor. But that doesn't mean I can't rise to the occasion when I see butter being bullied.
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Post by greay on May 18, 2015 22:41:16 GMT
Ba'al may not agree with your butter, but he'll fight for your right to put it on toast.
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Deleted
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Post by Deleted on May 19, 2015 0:54:15 GMT
Still no sign of Dave, he has not provided evidence, justification or an apology. Its really sad when somebody doesn't have the courage to own their actions. I thought that if I contacted Dave through the various methods available he would come forward and say "it's bullying because . . ." or he'd say I got it wrong and I'm recinding the bans. To just hide shows he is unfit for his job. You can't be a community manager and hide from your community because you are too afraid to own your actions. That seems to be the general issue - act out of rash reaction and then blame others for it, then when folks expose the truth behind 22cans' actions the PR shuts down and sulks a bit. This has been indicative of the entire MO I've been watching upon the Steam forums, and it's started with a routine PR mess being caused by the moderators. It isn't from their moderation, initially, but their trolling. Here is how it generally plays out: 1. Moderators make some wild claims that the PC game (or another feature) will be completely different from the mobile, without offering any evidence to support their claims. Usually this is done in regards to some of the current development those who paid for the game are expected to playtest for 22cans' eventual mobile version, as we've seen before. The moderators are apparently allowed to do this without censure or correction because this is apparently 22cans' policy for them to later attempt some claim at plausible deniability - evident by how the production/staff of 22cans do not bother to correct the moderators' claims whatsoever. 2. Of course, those who have been waiting for that PC game are anxious to know about these details. 3. Production comes along and offers a few non-answers to then abandon the topic when people ask for clarification. 4. Minus a developer, people ask the moderator for any clarification. 5. Moderator runs off behind an NDA. 6. Topic ends with people asking the actual production/developers/PR again to clarify, to which 22cans has already pulled a runner from the topic and those questions are the punctuation of the threads serving as examples of 22can's horrible PR and routine dismissal of the community. 7. When someone asks about the development of the game, 22cans finds a convenient excuse to ban the ones dissenting from their public narrative who dare to point out the above. They have done this so routinely it is intentional at this point, and this time includes libel by 22cans' representatives. I'll have to agree with heggers - jobsworths, the lot of them. A good PR person would try to be proactive to fostering the community's goodwill when the spotlight is upon the developer like that. They would be doing what Spiderweb has been doing, but even more so because the PR is supposedly drawing pay for doing a specific role for the company. Bad PR makes it look like it would be more beneficial to the developer if they weren't even there. Let us not forget that this particular incident started from DefectedZombie asking if the game was still being developed and worth playing - to which they directly insulted users in a way that obviously didn't trigger Aynen as much as seeing "troll" so that he banned and purged Mindless' posts when Mindless didn't even say that word. Mindless didn't even remotely do what was claimed of him, as evidenced in this thread. Strangely, the other person (Hardly) who said "trolling" was given a month ban while their posts remain unpurged. Aynen's such a poor moderator that he banned Mindless for doing exactly what the originator of that topic was doing, conveniently failing to note that it was DefectedZombie who was baiting and insulting folks in any way for their opinions and details provided about the game's development - while also leaving up DefectedZombie's use of "troll" ( still there, no warning from Aynen). The favouritism is then quite obvious to be suspect of complicity. They couldn't even ban with a quote to the correct post for me, because that would have made it obvious that they were issuing bans for rubbish reasons, and then to cement the fact of rubbish reason they go for a complete arsepull on Mindless' ban reason, and then banned Hardly because he dared to disagree with the one who was getting insulting on behalf of 22cans.* As noted in the thread linked to in the Collection thread, this seems to be routine policy of poor community management by 22cans. Again, DefectedZombie asked for people's opinions, then insulted and then gloated about doing so, for 22cans to rush to the defence of a favourable public narrative no matter how much of a stretch and insulting it actually is. ----- As for my involvement, I was rather open about why I was there. I was originally attracted to Godus because hey - finally PM is going back to what made him famous and legendary instead of trying to half-arse copy Bethesda and completely failing anything that really resembles "open world" in any iteration of Fable (open world was the biggest fable told around that game, really) except for the ability to perform the Fart Dance almost anywhere. Curiosity I could understand in part, but wasn't interested, as it was a small title to help establish the development pipeline there at 22cans. The Kickstarter for Godus sent up big warning signs and so I held off, wishlisted the title later when it hit Steam, but I was wary because even then the reports of trouble around the title were manifesting...and that I knew some of the details in the pitch were...off. Then the details became complete lies. Then the whole media storm in Feb, I had to note how the RPS article was more like an intervention than an interview. Then I made the obvious mistake in trying to figure out the answer to how the PC and mobile versions were different, to which they eventually dangled "Fabs' Secret Project" as part of the routine baiting by 22cans (usually by the moderators). Some PR can figure out that when the spotlight is upon them...such is an inappropriate time to show their backside and to be secretive, when the entire Early Access program implies open and honest development. As a result of cataloging the errors of other companies, I now have folks approaching me on tips and pointers on what to avoid doing. As a result of answering these points over time, I have nearly finished my own guide for how to be an Early Access title worth respect. One of those things is to not compare your own title to anything else in Early Access as an excuse, particularly not any of the good titles, while also avoiding "At least we're not as bad as ____." I'm fairly sure that they would love to blame anything upon me, but I'm here to watch and document their actions like I said, and it was their previous abuses that prompted me to look closer. I also offered suggestions for improvement, which were ignored. That scrutiny is now being documented for the media to pick through. * - tikigod was banned for presumably the same reasons, since we've not heard from them about their ban reason nor has 22cans offered any explanation besides the offered libel of "bullying" for daring being called "entitled" and such for sharing our opinions and disagreeing with the one who asked for our opinions and details around the game's development in the first place.
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Post by hardly on May 19, 2015 1:54:18 GMT
If you without information then you leave it to people's imagination to determine what that information might be. Bad community relationship + withheld information = very unhappy community = forum outrage.
It's actually easy to fix:
Step one: make a series of achievable promises to the community from today leading up to successful release of the game.
Step two: teach the community you have turned over a new leaf by gradually delivering on these promises. The progress shown should over time build confidence that you can deliver on longer term promises.
22cans can't do this because:
• they don't have the workforce to deliver on any promises beyond very immediate goals like combat. • hence they can't promise anything medium - long term. • multiplayer will never be what peter promised hence they are trying to delay the reckoning that will occur when this fact is confirmed.
22cans also don't acknowledge key facts like this game has been in development for over 2.5 years not six months and it doesn't have a roadmap or design document.
When you hide all these truths you are on the backfoot constantly which means your forum is overwhelmed by negative people. Move to the front foot and things will change. This actually started with Moo talking to us about stuff but when he revealed the inevitable like "multiplayer is looking seriously shakey" or something similar, 22cans disavowed him which moved them back on to the backfoot.
The truth is and it's a sad truth is the team at 22cans are fighting a rearguard action that will culminate in them abandoning godus all together. The only question is when and how many token attempts can they make at ticking off kickstarter promises.
If I was Dave, Muir and Aynen I would feel pretty stink if after years of saying "normal development" and "trust us" and "I know stuff but I can't tell you" the game was spacebased pretty much as is.
I mean for gods sake we have wheat and ore, that is it. When was ore added?
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Post by hardly on May 19, 2015 1:57:45 GMT
If 22cans was a marathon runner and godus was the marathon they'd be 5kms in after 3 days and claiming to everybody's disbelief "I'm going to finish." If they finish it will be pulling out after 7kms and claiming that was a good effort.
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Post by 13thGeneral on May 19, 2015 1:59:10 GMT
I'm just amazed that the media isn't still riding this issue to the bone. After all those exploding and snowballing exposes, interviews, and coal raking shakedowns, one would think the media wouldn't let it go without solid resolution, or at least milking it until dry. Instead, they seemed to just lose interest immediately after upping the click counter on their blogs to sufficient levels, or they bought into the sack of turd excuses 22cans sold as gospel and just buggered off to the next story.
It seems the media, and world in general, really does have the attention span of... um, I'm hungry. Oh, look, kitteh videos...
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Deleted
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Post by Deleted on May 19, 2015 2:12:57 GMT
I'm just amazed that the media isn't still riding this issue to the bone. After all those exploding and snowballing exposes, interviews, and coal raking shakedowns, one would think the media wouldn't let it go without solid resolution, or at least milking it until dry. Instead, they seemed to just lose interest immediately after upping the click counter on their blogs to sufficient levels, or they bought into the sack of turd excuses 22cans sold as gospel and just buggered off to the next story. It seems the media, and world in general, really does have the attention span of... um, I'm hungry. Oh, look, kitteh videos... A certain anniversary is coming up, along with that schedule Peter offered at when people could expect to see the game they paid for in a few months. It will be interesting to see which of them pick this back up. On the other hand, since it looks like 22cans is flogging this on sale almost routinely, some media might be wary of exposing anyone to the steaming pile of Godus this game has become compared to when it was first put into Early Access - until it is eventually Spacebased. Then they'll probably jump on that point, of another Early Access con job that threw buyers of the game under the bus for a bit of cash - the current state of the game DEVOLVED into a crappy mobile port compared to when it was first put upon Early Access*, and I still can't find any record on the Steam forums of anyone asking or suggesting that. All 22cans is really doing is using Early Access for free bughunting, and that's clearly an abuse of the program when it doesn't include the full interaction the program requires, though I have to note as I have before that despite how the rest of 22cans is unwilling or not allowed to work with the community that the technical support is quick to respond and diligent in their efforts to minimise those problems. * - So much for the Early Access caveat of "My advice to you is to watch Steam broadcasts of the game being played so that you can see what the game looks and plays like in its current form. If it looks like something you would enjoy playing, then consider purchasing it." Muir posts in reply to "is this game worth buying?" topics: steamcommunity.com/app/232810/discussions/0/620712999984612194/#c620712999985376206
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tikigod
Master
Resistance is mean.
Posts: 115
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Post by tikigod on May 19, 2015 4:41:02 GMT
Bullshit, The poster couldn't understand why we would have issues with the game that he was apparently enjoying, and so we provided him with evidence to support our position. I never once insulted or abused the guy nor implied that he was a troll, and its convenient that you have deleted all my posts so that no one can go back and look through to see the truth. You also say that I have been warned in the past, that is an outragous lie, i've never been warned before, i've never been temp banned before, You are a liar. Go ahead and undelete my posts and show everyone where I abused this guy, you cant do it can you, because I never did, so fuck you sir, fuck you alot. The post which I got banned for was me actually agreeing with the OP, it was he who recommended using the glitch approach to bypass your boring tutorial section, he even provided a youtube video showing how to execute the exploit. I was literally agreeing with him, so its hilarious that you would use that post to perma-ban me. The archives support this clearly. Dave is a liar. (Correction Note: 1 is another missing post, 2 & 3 were the original 1 & 2, numbers changed to preserve sequence of posting.) Post 1: Post 2: Post 3: Now we just need to see what utter bollocks excuse they gave for banning hardly (originally had tikigod here) aside from the libel of "bullying". tikigod was apparently banned for something else, or missed being libeled for a ban reason. I was banned until Jun 13th for engaging the OP in discussion about the topic. The 'go-to' ban reason was: The post reference cited for the ban was: steamcommunity.com/app/232810/discussions/0/620712999984612194/#c620712999987958249All pretty much bullshit. I even reached out to DefectedZombie to apologise in case my posts came across as a personal attack and explained that I was just wanting to discuss perspectives with them and they didn't take any of my posts as personal attacks or the like and mentioned they felt the ban was uncalled for, though they did comment that others were being overly critical on them just for liking the game, which is fair enough in light of the tone of some of the posts IMO. So yeah, as said... bullshit ban that was a knee jerk reaction made by someone who didn't even read the exchange going on and just went "Oh no! Something potentially discussing the other side of glaring positivity from someone who isn't aware of Godus's history! What we need is more positive stuff without the normal post tones soooooo....... <ban>". Entirely speculative but I suspect the ban was more motivated from another more recent post: steamcommunity.com/app/232810/discussions/0/620712999984612194/?tscn=1431340149Would love to see where this "despite being warned about this in the past" comes from too, as the last comment even remotely like that some time last year and was more of a "Stick on topic and don't derail with other concerns or we'll have to ban to stop the thread from going off-topic" warning by either George or Matthew. And in this case, I was entire on-topic and engaging the OP in a discussion they wanted to participate with me in. Instead we just took it to Steam chat for a few hours. heh
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Deleted
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Post by Deleted on May 19, 2015 4:56:22 GMT
There he is...and yeah, I have to agree that tikigod's ban was simply for daring to challenge the party line offered by Muir (again it has to be noted that his caveat is a load of crap when the "current state of the game" went from something that looked promising into unapologetic mobile shovelcloneware during the span of Early Access), given "reason" to be banned simply by continuing to post while not agreeing with the OP calling folks entitled, confused, and impatient...by using evidence. Tons of it.
22cans really doesn't like it when you call them out on their lies and for being the liars they have proven themselves to be through plenty of evidence, which I suspect is the real ban reason.
So with the Copy+Paste ban reasons that are pure rubbish in your case...we can add laziness to 22cans' moderation mistakes as well.
Edit: The part that people were really objecting to was not that the fellow liked the game - though there were some remarks about that being just a matter of time (OP hasn't returned to the game since that topic and saying "trolls" in another thread, I've noticed) - but that the state of the game is not really that exceptional when someone has to invent gameplay because what is offered is otherwise so dull.
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Post by hardly on May 19, 2015 5:26:27 GMT
How long did you get banned for mandrake? I still can't figure out why mindless was permabanned versus me and Tikigod who got one month.
I think whoever did the banning got very angry and took it out on us.
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Deleted
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Post by Deleted on May 19, 2015 6:56:06 GMT
How long did you get banned for mandrake? I still can't figure out why mindless was permabanned versus me and Tikigod who got one month. I think whoever did the banning got very angry and took it out on us. I got the permaban and purge, just like Mindless. The ban reasons and the bans offered don't match up: Mandrake - Permaban and purge, "direct personal attacks on another person (i.e. calling them a troll and a lier). You've been warned numerous times about this. No more." Mindless - Permaban and purge, "baiting, intentionally disagreeing with others to cause an argument, and criticizing others for having an opinion you disagree with. You've been warned about this several times. Enough." Hardly - Month ban,"direct personal attacks on another person (i.e. calling them a troll). You've been warned numerous times about this several times in the past" Tikigod - Month ban, "baiting, intentionally disagreeing with others to cause an argument, and criticizing others for having an opinion you disagree with, despite being warned about this in the past." DefectedZombie- Gets to use "troll" after baiting and intentionally disagreeing with others to cause an argument, and criticizing others for having an opinion they disagreed with, not even warned. Made blanket attacks upon the community. FRA - quite snide to a moderator while admitting to trolling and doing what Mindless and Tikigod were banned for, received a "see you tomorrow" ban to continue baiting and intentionally disagreeing with others to cause an argument, and criticizing others for having an opinion they disagreed with. Similarly made blanket attacks upon the community.
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Post by militairensneuvelen on May 19, 2015 9:28:28 GMT
(At the bottom it says: Valve Confidential This restricted access site and content provided by it (code, documentation, etc.) is Valve confidential information. You must have a non-disclosure and/or license agreement covering confidential information with Valve to use or access this site) I got there by google, so not very prohibited at all... partner.steamgames.com/documentation/moderating_best_practices#DeletingDeleting Threads or PostsDeleting content sends a powerful message to users and should be reserved for highly offensive content or things like phishing attempts. It should only be done when something is clearly in violation of the Steam Community Rules And Guidelines. Do not use the delete feature to hide negative reviews or criticisms of the game. Doing so will quickly turn your forum into a place to discuss moderator actions, instead of the game itself. Users have a right to express their discontent with a game or its features. If there are multiple negative threads pertaining to the same issue, you are encouraged to merge them together. Banning UsersBans should only be issued when someone posts in violation of the Steam Community Rules And Guidelines. Bans should be temporary in order to serve as a reminder of the discussion rules. Permanent bans should not be issued in most cases. If a user has repeatedly violated guidelines, it may be appropriate to permanently ban them from your forum. If you do need to ban a user, please leave a clear, concise ban reason when doing so. This ban reason is visible to the user as well as other moderators. Below are some suggested reasons to leave for banning a user: Bumping Threads Advertising Bypassing the "Word" Filter Re-posting Closed / Moved / Deleted Thread or Post Repeatedly Posting in Incorrect Forum "Backseat" Forum Moderation Abusing the post reporting system Inappropriate Language Insulted Other Member(s) Pointless / Spam Post Posting Spoilers Trolling / Flamebaiting Offensive Post Promoting Illegal Activity / Violence / Self-harm / etc. Admitting / Advocating Software Piracy Ban Evasion Promoting Cheats / Exploits Spammed Advertisements
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Post by hardly on May 19, 2015 9:38:02 GMT
Deleting Threads or Posts [/u] Deleting content sends a powerful message to users and should be reserved for highly offensive content or things like phishing attempts. It should only be done when something is clearly in violation of the Steam Community Rules And Guidelines. Do not use the delete feature to hide negative reviews or criticisms of the game. Doing so will quickly turn your forum into a place to discuss moderator actions, instead of the game itself. Users have a right to express their discontent with a game or its features. If there are multiple negative threads pertaining to the same issue, you are encouraged to merge them together. Banning UsersBans should only be issued when someone posts in violation of the Steam Community Rules And Guidelines. Bans should be temporary in order to serve as a reminder of the discussion rules. Permanent bans should not be issued in most cases. If a user has repeatedly violated guidelines, it may be appropriate to permanently ban them from your forum. If you do need to ban a user, please leave a clear, concise ban reason when doing so. This ban reason is visible to the user as well as other moderators. Below are some suggested reasons to leave for banning a user: [/quote] This is gold, prophetic, and gives me hope that steam support will look on our case favourably. No word so far unfortunately but good things take time and I'm hopeful they will reach the right conclusion.
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