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Post by banned on Jul 8, 2014 4:12:41 GMT
I really respect that you're prepared to concede and apologise like that. It's not as if I'm in any position to be giving you warnings about your behaviour. Steam is your domain, after all. No, it was good that you called me out on that. I'm just glad you agree the ban was justified, especially in this instance. good cop, bad cop. So cute.
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Post by Crumpy Six on Jul 8, 2014 8:42:32 GMT
Tigris, no offense but your posting is kind of chaotic. It's not personal but it's personal. You're proud of being an asshole but you are sorry for being an asshole. You won't stop "telling the truth" but if anyone is offended you will "drop it". I'm not sure your approach is very effective for making a solid case for what you're trying to argue...
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Post by banned on Jul 11, 2014 22:21:51 GMT
Not trying to make a case. No need. I have promised nothing and thus owe nothing. No offense shall be taken and occasionally rum makes a poor medium for communication. My approach is that nothing is personal. These are words on a screen nothing more. Feel free to call me out but.. I can type too. If panties all knoted, woop.
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Post by Qetesh on Jul 11, 2014 23:55:35 GMT
Okay, that was funny!
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Post by 13thGeneral on Jul 12, 2014 0:21:00 GMT
I really enjoyed how this Steam thread undeservingly elicited a {certain moderator}'s unrequited attention, despite never really going over the "trolling" threshold, and that the community had each-others backs with civility.
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Post by earlparvisjam on Jul 12, 2014 2:27:43 GMT
I really enjoyed how this Steam thread undeservingly elicited a {certain moderator}'s unrequited attention, despite never really going over the "trolling" threshold, and that the community had each-others backs with civility. That's exactly the sort of thing that will keep people from bothering to migrate to the official Godus forums if they're opened to the public. Going somewhere even more controlled by 22Cans just doesn't appeal. I have enough trouble motivating myself to respond to things on Steam as it is...
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Post by hardly on Jul 12, 2014 3:06:27 GMT
That is such bullshit from Muir. Im going to copy over the text to save people from having to go to Steam.
George/Matthew this is ridiculous. Can you please address this behaviour with Muir as he repeatedly does this. When the OP asks whether he should buy the game and people post their opinions this is constructive. It is constructive to the OP and anyone else wondering whether they should buy the game. Yes he used colourful language but it is not offensive. He is entitled to express his opinion especially on a thread that is seeking those opinions.
How many times do these confrontations have to happen before you realise that Muir does more harm than good.
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Post by 13thGeneral on Jul 12, 2014 4:19:59 GMT
Although Muir was somewhat justified in instructing Gandalf to " Tell us why you think Godus is the worst game you've ever seen, why you believe it's boring, and what the devs can do to fix it.", because it is more clearly helpful to do so, it was a bit premature and came off as almost goading Gandalf (or any of the "negative" users) into flaming even more... not that I feel that was his reason, but it just wasn't necessary yet. Gandalf's post was borderline if anything, but certainly didn't come off as trolling as far as I could tell. Preemptively warning people in-case they potentially consider violating the rules is kind of 'Minority Report'-ish, don't you think? And another thing; Do you (the CM's) really, really feel it's prudent or constructive for users to write up a complete outlined diatribe or memorandum of our opinions with facts and other such ridiculousness EACH and EVERY time we respond to a post? Seems a bit unnecessary given the scores of topics over multiple pages filled with the same repetitive statements (and that's just on the Steam community forum). That's why my answers to these questions - when I feel inclined to participate in the Forums game - is usually, "G o do some research by actually reading stuff" - which I feel is a fairly constructive suggestion (tho abrupt and to the point) and not troll bating or flaming and any way in the least, and yet might be considered as such when measured against the "Post something Constructive" standards. Yet another reason so many shy away from the Steam forums now (and lovingly migrated to here). Because of this, I don't expect many of them will populate the new Godus forums any time soon. Honestly, I think maybe deciding if it goes against the Steam rules perhaps is best left to Steam's Mods; send them a notice addressing the post and individual, and let them handle it. And what ever happened to using the PM feature to warn users instead of publicly shaming them? It almost seems like it's being used as some sort of whipping post tactic. Almost. Of course all that's just my opinion, obviously. As always, just keeping you CMs honest and on your best behavior! See you after the weekend, mates.
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Post by hardly on Jul 12, 2014 4:56:30 GMT
I just don't get what rules you can break by posting your opinion on a thread asking for it. I get that there has to be some order on the forum but that comment but Gandalf was never going to cause any issues and it wasn't offensive to anyone.
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splitterwind
Master
Posts: 149
I don't like: Ignoring a unpleasant question or answering with something that is only loosely related or way to vague to actually answer something. Mods that Cherry-pick in discussions. Banning people for minor offenses.
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Post by splitterwind on Jul 12, 2014 14:26:09 GMT
I find this worse: steamcommunity.com/app/232810/discussions/0/46476145476576811/#c46476145594059211What is the sense of a discussion board if people aren't allowed to post a contrary opinion? Worse, earl just provided facts (stating that this wasn't the first time peter cried in front of a interview), nothing trollish and no hate, just pointing out a fact. And Muir accused him of being off-topic... So according to muir its not even ok to provide facts that are actually highly related to the topic (because that's off-topic...). He also exhorted to respect the OP, I don't think that providing facts or disagreeing is a form of disrespect...
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Post by Qetesh on Jul 12, 2014 14:53:47 GMT
Steam is a board made for the DEVS to sell more of their product. It will never be fair because it is built to be bias. The issue I have is that people that post there are mostly unaware of this and think they have rights where really they are only being deemed privileges as the DEV mods seem fit. You will have no better on any official board being ran by 22cans because they are a business and must act what they feel will sell them the most product.
If you want fair and open, post here. They CMs have pretty much spelled that out. They have to protect their asses and allowing the Steam or 22cans forums to fill up with people bashing the game, deserved or not, won't help their sales at this point. If I was them, I would have created a sub thread for allowed negative bashing, people want a right to bitch on Steam so let them do it, but there is nothing wrong with controlling where it goes on the forum. They have chosen not to take that path. The surprising thing is we here all pretty much know this now but yet people still seem surprised to see it happen.
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splitterwind
Master
Posts: 149
I don't like: Ignoring a unpleasant question or answering with something that is only loosely related or way to vague to actually answer something. Mods that Cherry-pick in discussions. Banning people for minor offenses.
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Post by splitterwind on Jul 12, 2014 16:00:47 GMT
Steam is a board made for the DEVS to sell more of their product. Thats what the store page is made for. Also it would be much easier for them to simply create a blog and disable comments if they want to freely advertise their product. Also the main board is called "General Discussion & Feedback"... The issue I have is that people that post there are mostly unaware of this and think they have rights where really they are only being deemed privileges as the DEV mods seem fit. There are the steam rules and its not against the rules to point out facts or disagree with the OP. Though Muir likes to interpret them the way he pleases. You will have no better on any official board being ran by 22cans because they are a business and must act what they feel will sell them the most product. Glance at other boards of big and serious gaming companies. Blizzard doesn't give a damn about negative critic on their boards including harsh critic. Eventually they will actually listen to that feedback (for example they removed the real money auctionhouse). Other devs on Steam are also way more casual with their moderation. Though they have no reason to care, they still have plenty of fans and gamers and their games are well received. If I was them, I would have created a sub thread for allowed negative bashing, people want a right to bitch on Steam so let them do it, but there is nothing wrong with controlling where it goes on the forum. They have chosen not to take that path. The surprising thing is we here all pretty much know this now but yet people still seem surprised to see it happen. I don't think having a negative and positive board were the negative one has hundreds of threads and posts while the positive one doesn't even reach the second page is desirable. If they would restrict people to post about either on or the other they would prevent any actual discussion happening. Also, Streisand-effect.
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Post by Qetesh on Jul 12, 2014 17:41:34 GMT
I'm not standing up for them SW, I am just calling it as I see it. Steam is not a individual game board, it is there for the DEVs to use as a platform to grow their community and business. It is good business sense for Steam to make the forums DEV friend with their bias rules and it so it does not surprise me.
Negative and positive has worked at other forums I have been on. When you give people half a chance to show both sides, many do. The just have to sticky the top 3 of each one and none get lost. Also, I never stated people were restricted just instructed to keep each side on the positive or negative tone. Telling posters you allow non constructive when in fact you don't is much worse. We have some positive based threads on here and if they continue to get negative posts, I will move them, but I also won't chastise a member on an open board for it.
We have also had a list of actual Steam rules and they are actually quite vague and open to interpretation. The whole site if Steam is there to sell that product, make no doubt about that. I agree they should allow negative comments, but I am stating imo why they don't and also how Steam allows this to happen by having such vague rules that are completely bias to the DEVS of all the games.
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splitterwind
Master
Posts: 149
I don't like: Ignoring a unpleasant question or answering with something that is only loosely related or way to vague to actually answer something. Mods that Cherry-pick in discussions. Banning people for minor offenses.
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Post by splitterwind on Jul 12, 2014 18:45:14 GMT
I'm not standing up for them SW, I am just calling it as I see it. I know, I didn't wanted to make it sound otherwise. Telling posters you allow non constructive when in fact you don't is much worse. We have some positive based threads on here and if they continue to get negative posts, I will move them, but I also won't chastise a member on an open board for it. Have they ever said that they allow non-constructive? They do allow negative critique as long as its constructive. (there is still plenty of negative reviews and posts that haven't been warned or deleted on the steam board... Just look at my post history over there :P). What is constructive though is arguable, godus is also kind of a border-case since at its current state its just a exceptionally terrible game with slow development and many lies and open promises that on top of that has a F2P port and plays and feels like a F2P game. We have also had a list of actual Steam rules and they are actually quite vague and open to interpretation. The whole site if Steam is there to sell that product, make no doubt about that. I agree they should allow negative comments, but I am stating imo why they don't and also how Steam allows this to happen by having such vague rules that are completely bias to the DEVS of all the games. I don't think that it would hurt Steam if people write negative reviews or comments for one product. I mean rating a product with 1 star and writing something mean on amazon won't hurt their sales (amazon) either. After all Steam offers internal reviews and shows them sorted by user-rating of that individual user review. store.steampowered.com/app/232810/If you scroll down you see that almost all user-reviews that show up on that page give a thumbs down and are an echo of the boards. For steam it shouldn't really matter if they sale a good or bad game for 20$. Though its possibly even beneficial for Steam if they give users the possibility to prevent mispurchases and become disappointed. They surely want happy customers. I also don't think that Muirs interpretation of the steam rules is always the way steam intended them, not even in a vague way. For example Denny Crane definitely breached some of them without a doubt and earlparvisjam pointing out facts was surely nothing against any rule of steam.
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Post by Qetesh on Jul 12, 2014 19:09:23 GMT
Yes, I have read several times that negative comments are okay but yet Muir does not allow them on any threads I have read and constantly asks for constructive comments.
I don't think it would hurt them either, but they are a separate company that needs to keep as many DEVS happy as possible, so it does make good business sense to give the DEVS the best possible platform and guidelines to keep them happy and allow them to sway the perception if they so choose.
I think if you read my personal opinion's about Muir's, you would see I completely agree about your opinion on his moderation style. I made my points quite clear, but I have to respect George and Matthew if they still choose to keep him around. I just feel, that given enough rope he will hang himself, this or since he will now have a Good cop to his Bad cop, people will accept it more as they did on 22cans when we had U-Bird and G-Bird.
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Post by hardly on Jul 12, 2014 20:59:14 GMT
I don't think this is a 22cans problem, it is a Muir problem. There's a pattern. Every weekend George goes home and takes a couple of well deserved days off and Muir is in charge. Muir then starts policing the rules he's made up in his head. Things like not posting views that counter the OP, not posting overly negative posts. I get there are rules set by steam but none of this has anything to do with those rules. Yes steam is not neutral like this forum but it belongs to valve not Muir or 22cans. There are steam forum rules and not Muir rules. It's time the mods started focusing their moderation on the rules intended purpose - making it a safe place for people to be and keeping spammers and real trolls under control. Real trolls post comments to inflame the discussion, nobody objects to the comments being made except Muir. He just wants to be involved and the centre of attention.
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Post by Qetesh on Jul 12, 2014 22:04:20 GMT
I don't think this is a 22cans problem, it is a Muir problem. There's a pattern. Every weekend George goes home and takes a couple of well deserved days off and Muir is in charge. Muir then starts policing the rules he's made up in his head. Things like not posting views that counter the OP, not posting overly negative posts. I get there are rules set by steam but none of this has anything to do with those rules. Yes steam is not neutral like this forum but it belongs to valve not Muir or 22cans. There are steam forum rules and not Muir rules. It's time the mods started focusing their moderation on the rules intended purpose - making it a safe place for people to be and keeping spammers and real trolls under control. Real trolls post comments to inflame the discussion, nobody objects to the comments being made except Muir. He just wants to be involved and the centre of attention. I can't agree enough that it is a Muir problem, but 22cans allows it and Steam enables the environment for it. If either Steam or 22cans wanted Muir out, he would be out.
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Matthew Allen
Former 22Cans staff
Full Time Rock Star
Posts: 295
Pledge level: Elemental
Steam: MrMatthewAllen
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Post by Matthew Allen on Jul 14, 2014 17:32:14 GMT
That is such bullshit from Muir. Im going to copy over the text to save people from having to go to Steam.
George/Matthew this is ridiculous. Can you please address this behaviour with Muir as he repeatedly does this. When the OP asks whether he should buy the game and people post their opinions this is constructive. It is constructive to the OP and anyone else wondering whether they should buy the game. Yes he used colourful language but it is not offensive. He is entitled to express his opinion especially on a thread that is seeking those opinions.
How many times do these confrontations have to happen before you realise that Muir does more harm than good.
As mentioned a few times, always feel free to reach out to us personally about such things. To date, I've not received any messages, emails, Steam chats, or otherwise about any of our moderators but that's typically the best way to get our attention on that kind of stuff so that we can start a dialogue and decide how to proceed. And another thing; Do you (the CM's) really, really feel it's prudent or constructive for users to write up a complete outlined diatribe or memorandum of our opinions with facts and other such ridiculousness EACH and EVERY time we respond to a post? Seems a bit unnecessary given the scores of topics over multiple pages filled with the same repetitive statements (and that's just on the Steam community forum). That's why my answers to these questions - when I feel inclined to participate in the Forums game - is usually, "G o do some research by actually reading stuff" - which I feel is a fairly constructive suggestion (tho abrupt and to the point) and not troll bating or flaming and any way in the least, and yet might be considered as such when measured against the "Post something Constructive" standards. Yet another reason so many shy away from the Steam forums now (and lovingly migrated to here). Because of this, I don't expect many of them will populate the new Godus forums any time soon. So glad you mentioned this! I admit, this has weighed on me a bit as of late. There's a bit of a catch 22 (hur hur) in that we're always genuinely interested in getting a specific player's opinions and elaborations (player to developer interaction can sometimes be much more insightful than a summarized report of the ubiquitous 'masses'). However, at the same time, I hate that it sometimes comes off as an implication that we're trying to challenge the player's criticisms by requesting elaboration. A bit of a "elaborate in great detail or gtfo" kind of silliness which, obviously, isn't at all the kind of vibe we're trying to give. Something for me to ponder on then. Anywho, good feedback General. Appreciate the candidness. To speak more broadly about the last page and a half of this thread: I'll talk with the rest of team and see if we can revise the way that the rules are enforced and, perhaps, the rules themselves. I know that there's a tendency for rules to be extremely detailed and wide in breadth just so that all bases are covered, something that can be important on the wild west forums of Steam. At the same time, I've always felt that the only rule any community really needs is "Don't be a dick.", otherwise known as Wheaton's Law by many here on the interwebs. That's the kind of community I want us to be (the collective community, that is; not speaking about any one forum). Believe me, I think about these things often. In fact, here's a pretty decent read that echos many of my own sentiments, give or take. There's also a pretty good interview with Dan Amrich, a fellow community manager, where he talks a bit about this. Here's an applicable quote selection from that interview: Naturally, there are many of you who are extremely constructive, candid, honest, and generally awesome individuals that I'd love to have a pint with sometime. I'm just offering up some perspective on where my headspace sometimes is in a broad, if not somewhat aimless, sort of post. So I'll chat with the rest of the community team to see if we can't get a bit of clarity and consistency in regards to the rules. In the meantime, Wheaton's Law is still the best rule to default to.
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Post by hardly on Jul 14, 2014 19:36:16 GMT
Hi Matthew,
Just for the record I've never had an issues with your moderation. I've also made a concerted effort to direct my anger at 22cans at the company and the leadership and not the employees. It's important that people can do their job without being subjected to abuse.
Surely you can see there is a difference between your moderation style and that of Muir. I think the primary purpose of moderation is to keep the forums safe for the people using them. Muir's activities go so far past this. At best he's a little biased and a little keen, at worst he's actively trying to censor negative feedback.
Let's let people have their say as long as it's not going to harm someone (not abusive, racist, homophobic, sexist, etc). Let's allow people to have debate and express opinions. Let's let threads evolve a bit if that's where the discussion needs to go. Let's recognise that as of today most people are dissatisfied with the game as it stands so let's not try and mandate a false balance in opinion if it doesn't exist. Let's also let people post short colourful posts (e.g. This game sucks balls) while noting that well thought out and presented arguments will have a greater impact on readers and 22cans.
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Post by Qetesh on Jul 14, 2014 23:09:48 GMT
My big pet peeve for moderators are those that don't allow thread drifts. Good threads evolve or get stale and die, it takes a talented moderator to understand the difference between the two and walk the fine line between friend, co-poster and mod/admin. If you micro manage every time the subject goes on a bit of a tangent, it kills the thread.
Some of the most interesting threads I have been involved in have been when the threads drifted into relevant tangents into several different aspects. Sometimes it is what keeps the thread healthy and alive and constantly forcing members to make new threads just clutters up the board and makes it more complicate to go back and discuss something from earlier in the discussion.
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